by AllThingsECC.com | Apr 15, 2020 | Comm Center News
ADA, Okla. (KTEN) — Emergency dispatchers are a crucial link between people who need help and first responders. That’s why April 12-18 is National Public Safety Telecommunications Week.
“I have so much appreciation for our dispatchers,” said Pontotoc 911 Manager Danny Manuel. “The dispatchers are the first link in the emergency chain of survival; they are so critical.”
Dispatch centers are asking people to show their appreciation by writing posts on social media or writing a letter to a newspaper editor to explain how a dispatcher may have helped you…
by AllThingsECC.com | Apr 15, 2020 | Articles, Comm Center News
RapidDeploy, in collaboration with Microsoft, enables PSAPs to maintain operations while telecommunicators work from the safety of their homes.
A recent article published by The Hill stated that 90 percent of Americans are now voluntarily or involuntarily staying at home to prevent the spread of the novel coronavirus. Social distancing and self-quarantining are essential to flatten the curve of this unprecedented pandemic. However, survey results as part of…
by ECC Editor | Apr 14, 2020 | Comm Center News
At a ceremony held March 2, superintendent of the Delaware State Police, Col. Nathaniel McQueen Jr., announced the winners of the annual Trooper of the Year and Civilian of the Year awards.
To help recognize the significance of the ceremony several distinguished guests were also in attendance to offer congratulatory remarks. They included Gov. John C. Carney Jr., Chief Deputy Attorney General Alexander Mackler and Acting Secretary of Safety and Homeland Security Kimberly Chandler… READ MORE
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
A message from Tracy Hilburn, who is president of the Association of Public-Safety Communications Officials-International, reads, “Even though we are experiencing extremely challenging and unprecedented circumstances with the spread of the COVID-19 Virus, it remains vital for our physical and mental well-being to recognize the positives in our lives, as we work to combat this epidemic. Never have we faced an event that has simultaneously impacted the entire global population so profoundly. As we each remain vigilant to protect our families, along with ourselves…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
n the basement of Danville City Hall, there’s a large room behind a sturdy, locked door. Inside, the overhead fluorescent lights are dim, which is how the 911 call center dispatchers like it. The atmosphere is serene and quiet — until an alarm sounds and a dispatcher answers an emergency call.
Krystal Francis-Blackburn has worked at Danville’s 911 call center for six years, and is now the second-shift supervisor. She said dispatchers talk with people everyday who need some type of…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
CENTENARY, Colo. ((KDVR) – Heather Silchia always knew she wanted to serve the community. Raised by first responders, she thought that answering the phone when people called 911 would be a good way to continue this legacy.
Lately, her work has been stressful, rewarding and exhausting. Working the quarter yard at JeffCom 911 and raising three young children during a pandemic is not easy. Not to mention the additional responsibility of a career already under high pressure…
