by AllThingsECC.com | Apr 14, 2020 | Comm Center News
A well known Edmonton LGBTQ advocate has filed a human rights complaint against the Edmonton Police Service ( EPS), saying an employee who took her 911 call last year repeatedly misgendered her and assumed her friend, who is also a trans woman, was a sex worker.
Marni Panas filed a complaint with the Alberta Human Rights Commission Tuesday.
Panas says during the first call, the 911 dispatcher called her “sir,” despite being corrected. Panas made a second, more troubling call to police…
by AllThingsECC.com | Apr 14, 2020 | Articles, Comm Center News
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic – available on our COVID-19 Resources page – detailing when people should call 9-1-1 about coronavirus…
by AllThingsECC.com | Apr 14, 2020 | Articles, Comm Center News
Alexandria, VA – Cherokee County E 9-1-1, GA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
NENA is proud to publish 9-1-1 & COVID-19: A Report on PSAPs During the Pandemic. This report, based on 500 survey responses from 9-1-1 professionals across 46 U.S. states and territories, provides the 9-1-1 community with an initial view into how the COVID-19 pandemic is affecting PSAP operations, as well as what actions PSAPs and local authorities are taking to protect telecommunicators.
Survey access was provided to PSAP contacts using the NENA Enhanced PSAP Registry and Census (EPRC), a free service for public safety personnel that provides contact information for PSAPs during emergencies. Based on direct reports from the field, the report reflects the respondents’ sentiments and illuminates some trends with respect to how COVID-19 is changing PSAP operations.
by AllThingsECC.com | Apr 13, 2020 | Comm Center News
FORNEY, Texas (Press Release, Forney Police Department) — The week of April 12-18 is both National Public Safety Telecommunicators Week and Animal Care and Control Appreciation Week!
Forney Police Department Communications Officers and City of Forney Animal Control Officers are two groups of incredible public servants that we would like to highlight during this important week.
Forney PD Communications Officers are the first responders you speak to when you call 911, and they relay critical information to and from callers to other…
by AllThingsECC.com | Apr 13, 2020 | Comm Center News
Mary Alice Reporting – The week of April 13th takes time to appreciate those who are the first line of defense in emergency situations.
At the Tuscarawas County Sheriff’s Office, the dispatchers have the task of fielding calls that come directly to the Sheriff’s Office, all 911 calls, and they are also the dispatchers for multiple local police and fire departments.
Sheriff Orvis Campbell explains that, during National Public Safety Telecommunicators Week, it’s important to publicly thank the men and woman behind the phone…
