SF Offers Text Service to Further Support Domestic Violence Survivors During Shelter Order (CA)

A new service in San Francisco will allow people in dangerous situations to text 911 instead of calling, city officials announced Friday.

Although people are still encouraged to call 911 in emergency situations, the new option is intended for people who are not in a safe place to call for help; people who are deaf, hard of hearing, or have speech disability; or those who can’t speak to a 911 operator because of a medical emergency… READ MORE

Carson City Sheriff’s Office recognizes recent dispatcher retirements, highlights National Telecommunicators Week (NV)

This week is designated National Public Safety Telecommunicators Week, honoring those in the field of emergency call-taking by recognizing them for their quick thinking actions as they navigate telephone lifeline responses between those needing help and those first fire and sheriff’s office responders arriving on scene.

This spring there have been a number of retirements in the Carson City Dispatch Center, accounting for more than 90 years of combined service. Beginning in March, Carson City’s dispatch center has seen three retirements…

UK Police Department Celebrates its Dispatchers This Week (KY)

LEXINGTON, KY. (April 14, 2020)  We all hear of first responders — the police, fire and paramedic crews that are first on scene of emergencies. But the literal first responders of first responders are the communications officers who take calls about those emergencies.

April 12-18 is designated National Public Safety Telecommunicators Week (NPSTW), a time to recognize those personnel without whom public safety officers would not be able to perform their work…

LISTEN: County 911 Dispatch Radios a Tribute (PA)

In a moving tribute, Beaver County 911 DIspatch has radioed Aliquippa Acting Police Chief Robert Sealock and Ambridge Interim Police Chief Romutis for the final time.

Using its Beaver County 911 Center radio identifier “856”, an emergency dispatcher repeatedly called over the airwaves for Sealock and Romutis..she received no answer.

Emergency service calls increased in 2019, but it’s not as dire as it sounds (IN)

MUNCIE, Ind. — While emergency calls to 911 have gone up from previous years, examining the breakdown of the most frequent reasons dispatch sends out police, fire or a paramedic isn’t as dire as you might think.   

The Delaware County Emergency Communications Center, which houses Delaware County EMS/EMA and the 911 dispatch center has staff running 24/7 to keep lines open for the public every day of the year… READ MORE

Tribal Nations Share FirstNet Success Stories

Theron Rutyna from the Red Cliff Band of Lake Superior Chippewa said when he first climbed the 300-foot tower cellphone tower on his reservation and looked out over Lake Superior he felt “vastness of the United States and Indian Country.” Rutyna, the tribe’s IT director, also said cell coverage has improved significantly — up to 80% of his nation’s lands in “nowhere Wisconsin,” as he said, are now covered, after the tribe had worked to build a tower since 2004with the photographic negative true (80% of the reservation not covered)…