Supervisors pressed on communication system proposal (IA)

The Marshall County public safety communication project took center stage during an open dialogue at the regular Tuesday Marshall County Board of Supervisors meeting.

Brad Pfantz, the fire chief of the State Center Fire Department, was involved in the dialogue explaining why the county needs an improved communication system. For four months, Pfantz has been talking about times in the last year when the system went dark and first responders …

Six local dispatchers honored for efforts during pandemic and beyond (UT)

“It’s kind of like being the Secret Santa. You don’t know them and they don’t know you, but you know you’ve made a difference,” said Alicia Gallegos of her job as a dispatcher for San Juan County Public Safety. 

Dispatchers serve a vital role in providing emergency services for citizens of San Juan County, yet the work goes largely unrecognized, much like a Secret Santa. To recognize those dispatchers who play such a crucial role in their communities, the week of April 12-18 is designated as National Public Safety Telecommunications Week…

Keeping their cool: Dispatchers an ‘integral part of the emergency response system’ (NY)

COLUMBIA COUNTY — Local dispatchers are being recognized for their contributions to emergency response during National Public Safety Telecommunicators Week, April 12-18.

Calls to Columbia County 911 are answered in Hudson. The 24-hour department of 11 dispatchers, led by Director Robert Lopez, responds to emergency calls for fire, medical and police for all of Columbia County…

St. Clair County dispatchers voice of calm during coronavirus pandemic (CA)

From fires to domestic disputes to car crashes, 911 dispatchers are the calm voice that guide people through every type of emergency and send the proper first responders to help. But, these dispatchers are dealing with something new: a pandemic. 

“It’s been a challenge lately, for sure,” communications officer Dave Ponke said. “Certainly in my 25 years of being a 911 dispatcher, I have never heard of such a heightened level of anxiety from so many citizens on a daily basis.”

Clair County dispatchers, also called communications officers, answer all 911 calls…

Emergency telecommunicators recognized during National Public Safety Telecommunicators Week (MI)

LAPEER — The State 911 Committee (SNC) gives tribute to Lapeer County Central Dispatch and Michigan telecommunicators and their vital contributions to public safety. In 1991, Congress designated the second week in April, this year April 12-18 as National Public Safety Telecommunicators Week.

In Michigan, the State 911 Committee is privileged to honor the men and women who serve in this role to protect the citizens of the state…

The first, first responders: Culpeper marks national week honoring 911 dispatchers (VA)

Providing vital information and resources to frontline professionals, 911 dispatchers also importantly provide a single point of contact for people seeking immediate relief in an emergency. They are the first, first responders.

In recognition of those who answer emergency calls, dispatching EMTs, police and firefighters who render lifesaving assistance to citizens, April 12-18 is National Public Safety Tele-Communicator Week…