by ECC Editor | Apr 14, 2020 | Comm Center News
At a ceremony held March 2, superintendent of the Delaware State Police, Col. Nathaniel McQueen Jr., announced the winners of the annual Trooper of the Year and Civilian of the Year awards.
To help recognize the significance of the ceremony several distinguished guests were also in attendance to offer congratulatory remarks. They included Gov. John C. Carney Jr., Chief Deputy Attorney General Alexander Mackler and Acting Secretary of Safety and Homeland Security Kimberly Chandler… READ MORE
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
A message from Tracy Hilburn, who is president of the Association of Public-Safety Communications Officials-International, reads, “Even though we are experiencing extremely challenging and unprecedented circumstances with the spread of the COVID-19 Virus, it remains vital for our physical and mental well-being to recognize the positives in our lives, as we work to combat this epidemic. Never have we faced an event that has simultaneously impacted the entire global population so profoundly. As we each remain vigilant to protect our families, along with ourselves…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
n the basement of Danville City Hall, there’s a large room behind a sturdy, locked door. Inside, the overhead fluorescent lights are dim, which is how the 911 call center dispatchers like it. The atmosphere is serene and quiet — until an alarm sounds and a dispatcher answers an emergency call.
Krystal Francis-Blackburn has worked at Danville’s 911 call center for six years, and is now the second-shift supervisor. She said dispatchers talk with people everyday who need some type of…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
CENTENARY, Colo. ((KDVR) – Heather Silchia always knew she wanted to serve the community. Raised by first responders, she thought that answering the phone when people called 911 would be a good way to continue this legacy.
Lately, her work has been stressful, rewarding and exhausting. Working the quarter yard at JeffCom 911 and raising three young children during a pandemic is not easy. Not to mention the additional responsibility of a career already under high pressure…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News, Opinions
This is National 911 Telecommunicators Week
911 is the gateway to access for emergency services. At all hours of the day or night, a citizen or visitor to Winchester or Frederick County calls 911 to get help from fire-rescue, sheriff’s office, city police or animal control services.
A response to an emergency or non-emergency incident does not begin until one of the cool-headed and highly professional 911 call takers obtains all of the essential information from the caller to determine the response resources that are needed to handle the incident being reported. This is often a difficult task…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
BREVARD COUNTY, FLORIDA – This week, kicked off “Public Safety Telecommunicator Appreciation Week” when as an agency and a community show our true appreciation for the amazing men and women who work behind the scenes to keep our Law Enforcement Officers and community safe.
National Public Safety Telecommunications Week, which is designated as a time to recognize the amazing work of our very own Brevard…
