by ECC Editor | May 15, 2020 | Comm Center News, Uncategorized
Public safety answering points (PSAPS) have for years faced shortages of workers and that’s why it is crucial during the coronavirus outbreak to keep call takers healthy and at work, and also deal with the mental strains of the pandemic.
That is one of the takeaways of surveys done by the National Emergency Number Association (NENA) that wanted to take the temperatures of PSAPs across the country to learn how they have handled the pandemic, what measures they have…READ MORE
by ECC Editor | May 15, 2020 | Comm Center News, Uncategorized
Nashville 911 operators need more intensive training and better quality assurance checks, according to recommendations from the mother of a Waffle House shooting victim.
The city settled a lawsuit from the family of victim Akilah DaSilva last month, a day before the two-year anniversary of the deadly attack. Under the terms of the agreement, the family received $35,000 and the city agreed to consider policy proposals in good faith to make the 911 response system more effective… READ MORE
by ECC Editor | May 15, 2020 | Comm Center News
CHARLOTTESVILLE, Va. (WVIR) – The Charlottesville-UVA-Albemarle Emergency Communications Center (ECC) has stepped up its effort in the wake of the coronavirus pandemic, which is causing a financial punch to its budget.
ECC estimates it will have spent more than $220,000 on just responding to COVID-19 between the months of March and June. Leaders met Thursday, May 14, giving them a chance to look at making changes to the upcoming budget… READ MORE
by AllThingsECC.com | May 15, 2020 | Comm Center News
Springfield-Greene County 9-1-1 Emergency Communications has a new leader starting May 24.
Kris Inman, a 25-year employee and the current head of the training and education, will take the reins of the 70 employee department.
“What a spectacular opportunity this is to get to lead such a talented group of dedicated public safety professionals, particularly given my history of sitting right where they sit, doing the same job they do,” Inman said in a statement. “I’m humbled and immensely proud to become the first former dispatcher here…
by AllThingsECC.com | May 15, 2020 | Comm Center News
Due to increased call volume over the last 15 years, the DeKalb County Emergency Communications District (E-911) is looking to hire more dispatchers and is seeking extra help from the City of Smithville and DeKalb County governments.
During a budget work session Tuesday night, 911 Director Brad Mullinax met with the Smithville Mayor and Aldermen at city hall to ask that the city increase its annual contribution to $164,000, up from $119,000. A $45,000 increase…
by AllThingsECC.com | May 14, 2020 | Articles, Comm Center News
How much and where will High-Power User Equipment (HPUE) devices provide additional coverage?
This week’s Advocate about HPUE is divided into sections. The first discusses the impact of using high-power user devices for Band 14 FirstNet in terms of coverage and data speeds, the middle section presents a little history and then explains some of the technology that goes into FirstNet and other LTE-based networks in non-technical terms, and the last section gives use cases for HPUE followed by a more in-depth discussion of some interesting products entering the market that are designed to enable FirstNet to support higher-power end-user devices…