LVMPD launches new ‘Text to 9-1-1’ program (NV)

The Las Vegas Metropolitan Police Department’s Communications Bureau launched its new Text to 9-1-1 program today in order to help people who are unable to call during an emergency.

The new Text to 9-1-1 program asks residents to “Call If You Can. Text If You Can’t.” Traditional 9-1-1 voice calls are still preferred since they are the most effective way for dispatchers to gather information and field emergency calls… READ MORE

9-1-1 Professionals Being Honored by 15,000+ Convenience Stores Across America on 24/7 Day

America’s 9-1-1 professionals are among the first responders and local heroes being celebrated this week as the convenience and fuel retailing industry unites in the second annual 24/7 Day event on Friday, July 24.

NENA: The 9-1-1 Association is partnering with the NACS Foundation and American Red Cross in the annual national event, which recognizes first responders, medical personnel, and American Red Cross volunteers who work around the clock, 24/7, serving our communities to ensure people don’t face emergencies alone…

Fort Worth Cardiac Arrests Double; 9-1-1 Help Calls Triple; Pandemic Suspected (TX)

FORT WORTH-Fort Worth’s Medstar paramedics are warning of a doubling of patients in full cardiac arrest by the time a call for help comes in and help arrives to patients, and a tripling of wait times before the 9-1-1 call when heart issues are suspected.

Medstar’s Matt Zavadsky notes “time is muscle”, meaning time after a heart attack without review and treatment does more damage to heart muscle than is necessary, and the wait… READ MORE

Northwest suburban 911 center receives state honor (IL)

Arlington Heights-based Northwest Central Dispatch System has received the first Public-Safety Answering Point of the Year award from Illinois Heart Rescue, in conjunction with Cardiac Arrest Registry to Enhance Survival.

The award recognizes the emergency dispatch center’s consistent effectiveness at delivering CPR instructions to 911 callers, officials said… READ MORE

Metro Emergency Communications Center agrees to policy changes after Waffle House shooting settlement (TN)

NASHVILLE, Tenn. (WTVF) — Change is coming to the Metro Nashville Department of Emergency Communications in response to a lawsuit settlement surrounding the response to the Waffle House shooting in 2018.

The lawsuit was filed by victim Akilah DaSilva’s mother Shaundelle Brooks after first responders originally went to the wrong Waffle House during the attack…