by ECC Editor | Sep 18, 2020 | Comm Center News
TUCSON, Ariz. (KOLD News 13) – Pima County Sheriff’s Department implemented a new program that will transform the way 911 call-takers triage calls from those in mental health crisis.
Through continued partnership with Arizona Complete Health, callers identified as having a behavioral health need- and no immediate safety, criminal or medical concern- will be transferred to the Arizona Crisis Line.
Earlier this year, the Sheriff’s Department began working closely with ACH to expand its partnership and establish a phased implementation of the call triage system… READ MORE
by ECC Editor | Sep 18, 2020 | Comm Center News
Residents and visitors in Harrisonburg and Rockingham County are now able to text when they have an emergency in an effort by the Harrisonburg-Rockingham Emergency Communications Center to provide more lifesaving services to the public.
The program, which is now in effect, allows individuals to text information about their emergency to the number “911”. While you should always call 9-1-1 first if you can, the text option will support individuals who may be unable to call due to the emergency they are experiencing… READ MORE
by AllThingsECC.com | Sep 18, 2020 | Comm Center News
CHATTANOOGA, Tenn. — Hurricane Sally dumped a large amount of rainfall on the Gulf Coast over the last days, resulting in major flooding. Many areas are currently inaccessible, leaving the citizens as well as public safety personnel in desperate need of assistance.
Now some dispatchers and other public safety telecommunicators are headed to hard-hit areas to help…
by AllThingsECC.com | Sep 18, 2020 | Articles, Comm Center News
By Lori Stone, Senior Public Safety Advisor, First Responder Network Authority
When the COVID-19 pandemic struck our Nation, first responders began to face a new set of challenges that changed operations for many public safety agencies and call centers. The District of Columbia’s emergency communications center, the Office of Unified Communications (OUC) quickly made accommodations to support remote call taking to keep call takers safe while continuing to be a one-stop shop for emergency communications in the Nation’s capital. READ MORE
by ECC Editor | Sep 18, 2020 | Comm Center News
HUNTSVILLE, Ala. (WAFF) – Sprocket wants your children to be safe during an emergency situation!
Safety With Sprocket is an online resource offering a hands-on, educational opportunity focused around fire safety, how to be an informed 9-1-1 caller, emergency preparedness tips and more.
HMC 9-1-1 worked with the Huntsville Police Department, the Madison Police Department, HEMSI, Madison Fire & Rescue, and WAFF Sports Director Carl Prather to create engaging short videos to educate students in emergency situations… READ MORE
by AllThingsECC.com | Sep 18, 2020 | Comm Center News
PRESQUE ISLE, Maine (WAGM) – Public safety communication is now better in The County.
AT&T has expanded its FirstNet network with 32 new cell towers in The County to enhance public safety communications in the area. Owen Smith, the AT&T Maine President says the FirstNet network is built for all public safety to use. He says connecting rural and remote parts of the state has been a top priority…
