by AllThingsECC.com | Oct 11, 2020 | Comm Center News
Allegheny County 911 dispatchers field about 1.3 million emergency calls a year and coordinate ambulances, police units and fire crews — using radio signals at a precise frequency that was set up 50 years ago to guarantee smooth operations in regions with high demand for telecommunications.
A government spectrum auction planned for February 2021 would force the county — along with public safety jurisdictions spanning from Eastern Ohio to Indiana County and Greene to Butler counties — from that wavelength. The cost of upgrading operations to a new frequency could reach $250 million, county officials have estimated…
by AllThingsECC.com | Oct 9, 2020 | Comm Center News
The Vermont Department of Public Safety would like to hear from first responders and members of the public as part of the process of enacting a fee structure for dispatch services through Vermont State Police Public Safety Answering Points.
Dispatchers most often are the first contact that people have with the Vermont State Police and the 100+ agencies for whom we provide dispatch services. VSP dispatch centers are staffed 24 hours a day, 7 days a week to provide emergency and non-emergency support to the people of Vermont. This means we answer every phone call, assess the safety needs of callers, and dispatch a wide array of resources to the public…
by AllThingsECC.com | Oct 9, 2020 | Comm Center News
NEWPORT NEWS, Va. (WAVY) — Newport News announced on Thursday that residents can now “Text-to-911” in the event of an emergency if they are not able to call 911 dispatchers. Effective immediately, the Federal Communications Commission (FCC) adopted rules to commence the mandatory implementation of this service for all text…
by AllThingsECC.com | Oct 9, 2020 | Comm Center News
Today, Director Christopher Krebs appointed Billy Bob Brown Jr. as Assistant Director for Emergency Communications at the Cybersecurity and Infrastructure Security Agency (CISA).
CISA enhances public safety interoperable communications at all levels of government and conducts extensive, nationwide outreach to support and promote the ability of emergency response providers and relevant government officials to communicate in the event of natural disasters, acts of terrorism, and other hazards…
by AllThingsECC.com | Oct 9, 2020 | Comm Center News
In a situation that would frighten any father, a Richmond man recently called 911 to say his wife was in labor and they weren’t going to make it to the hospital.
Thankfully, a well-trained police dispatcher was on the other end of the line.
Just after 11:30 a.m. on Thursday, Sept. 29, Deana Koyl, a supervisor at the Richmond Communication Center, answered the father’s 911 call and learned the baby’s head was already visible, according to the Richmond Police Department…
by ECC Editor | Oct 9, 2020 | Comm Center News
Wake County, North Carolina, including the City of Raleigh, joins a growing number of municipalities across the nation to implement Automated Secure Alarm Protocol (ASAP) at its Public Safety Answering Point (PSAP).
ASAP technology automates communication from alarm monitoring central stations to PSAPs and 911 centers, resulting in faster, more accurate emergency response… READ MORE
