Text to 911 now available in Sedona (AZ)

For as long as 45 minutes on Sept. 28, parts of Yavapai County — including the Verde Valley — were without 911 service.

While investigators are looking into the cause of the outage, which impacted several other states, Yavapai County and other law enforcement agencies have imple­mented a new program that will ensure that even if 911 goes out, those seeking assistance in an emergency will still be able to do so… READ MORE

U.S. Army Selects FirstNet, Built with AT&T, for Public Safety Communications Across 72 Installations in the U.S.

What’s the news? The U.S. Army has selected FirstNet to support firefighters, law enforcement and security personnel at 72 Army installations across the U.S. and Puerto Rico. Now, U.S. Army public safety personnel have access to an unmatched level of support as well as mission-focused tools and technology they can’t get anywhere else.

What is FirstNet? FirstNet is the only nationwide, high-speed broadband communications platform dedicated to and purpose-built for America’s first responders and the extended public safety community. It is built with AT&T* in public-private partnership with the First Responder Network Authority – an independent agency within the federal government.

Weber County Sheriff dispatchers featured on ABC’s ‘Emergency Call’ (UT)

WEBER COUNTY, Utah (ABC4 News) – The Weber County Sheriff’s Office has been ancipiting the release of a new show airing on ABC called “Emergency Call,” and for a good reason.

Emergency Call, an American unscripted series hosted by Luke Wilson features dispatch centers from Ogden as well Austin, Texas, New Orleans, Louisiana, Waukesha, Wisconsin, and Wasilla, Alaska.

On Monday, the show featured local dispatchers with WCSO who took calls ranging from a man whose phone had exploded to a woman got a spatula stuck in her throat during an accident in her home…

Guernsey County Sheriff’s Office activates Text to 9-1-1 (OH)

Guernsey County took a big step forward in emergency services on Sept. 30 by joining 20 other counties in Ohio to deploy Text to 9-1-1.

The Guernsey County 911 coordinator notified the Ohio 911 Program Office and Federal Communications Commission of the status two days earlier and Ohio acknowledged the status when they updated their website.

Guernsey County is the first county in southeast Ohio to go live with Text to 9-1-1… READ MORE

Controversial 911 consultant already at work for county (MI)

BRANCH COUNTY — IXP Public Safety Service Corporation staff member Kevin Keams was in Branch County this week beginning interviews under the contract signed Oct. 1 with the county commission to review 911 operations.

Under the contract, IXP is billing the county $250 per hour plus expenses for Keams. Some on the 911 board expressed concern the county is looking for IXP to take over management and operations of the 911 Central Dispatch after the retirement of director Kurt Spalding… READ MORE