Dispatcher announces father’s last call upon his retirement from Fort Mitchell Police Department (KY)

FORT MITCHELL, Ky. — A police sergeant from the Fort Mitchell Police Department signed off one final time Monday and his final call was extra special due to the dispatcher who was on the other line.

Sgt. Michael Gross with the Fort Mitchell Police Department is retiring after 20 years in law enforcement. His daughter, Kylie Gross, is a Kenton County dispatcher, and Michael Gross got to share his emotional final call with her. It was caught on camera… READ MORE

Laguna Beach to review $890k public safety dispatch, record system (CA)

The Laguna Beach City Council will consider a five-year contract Tuesday worth more than $890,000 for a new computer-aided dispatch system for its police, fire, and marine safety departments.

If approved, SOMA Global’s cloud-based system will replace the technology that Laguna Beach has used since 2006. The computer-aided dispatch (CAD) allows command staff to coordinate and track personnel and equipment responding to calls for service…

911 dispatcher who died from COVID-19 laid to rest (IL)

CHICAGO — A 911 emergency dispatcher who died from COVID-19 was laid to rest Monday.

A procession was held outdoors the Office of Emergency Management on West Madison.

Guadalupe “Lupe” Lopez, 58, labored within the division for greater than 30 years. The Little Village resident died earlier this month after contracting the virus on the job…

Rockport, Essex and Manchester police receive grant funding (MA)

State agencies have granted money to the Rockport, Essex and Manchester police departments. 

The Rockport Police Department has received nearly $30,000 in grant funding for new dispatcher software and additional traffic safety operations.

“These funds will allow our department to implement new, state-of-the-art technology and continue our efforts to provide the highest quality policing services to our community,” Rockport police Chief John Horvath said in prepared statement… READ MORE

Clarke County 911 dispatchers to receive ‘hazard pay’ (VA)

BERRYVILLE — Clarke County 911 dispatchers will be compensated for placing themselves at risk during the COVID-19 pandemic.

A recent $52,425 allocation by the Clarke County Board of Supervisors will go toward providing the 12 Emergency Communications Center employees “hazard pay” alongside sheriff’s deputies, jail security officers and paid fire/rescue personnel. The allocation covers payroll taxes as well as money paid directly to the employees… READ MORE