by AllThingsECC.com | Feb 23, 2026 | Comm Center News |
CINCINNATI (WXIX) – New data obtained by FOX19 NOW shows Cincinnati’s 911 call center has reduced protocol errors by more than half, dropping from 17% down to as low as 3% over three years.
When someone dials 911 in Cincinnati, the response follows a specific chain — from call answer to dispatch to arrival on scene. Call-takers at the Cincinnati Emergency Communications Center gather information and dispatch police, fire, or EMS before first responders head to the scene.
by AllThingsECC.com | Feb 22, 2026 | Articles, Comm Center News
Late last month, the California Fire Chiefs Association reversed its position of support
for NextNav, withdrawing that support in a letter to the FCC. This prompted a statement
from NextNav’s Vice President of Government Affairs, Ed Mortimer, where he said they
believed the association was misinformed by “special interest,” according to a statement
from Mortimer.
by AllThingsECC.com | Feb 22, 2026 | Comm Center News
LEHIGH TOWNSHIP, Penn. — A Northampton County 911 dispatcher is being celebrated for helping an armed man with dementia surrender safely to police on Thursday.
The 71-year-old allegedly held a handgun toward his wife Thursday afternoon as he stood in a hallway of their Lehigh Township home, police said.
by AllThingsECC.com | Feb 17, 2026 | Comm Center News
In a major step toward modernizing the region’s emergency response infrastructure, federal and local officials gathered Tuesday afternoon at Guthrie City Hall to announce a $1,407,000 grant dedicated to the 911 Center and Logan County radio rehabilitation. The presentation, held before a gallery of Guthrie police officers and firefighters, is an effort to replace aging communication equipment that officials say is vital to public safety.
by AllThingsECC.com | Feb 17, 2026 | Comm Center News
In an emergency, we pick up the phone and dial 9-1-1 without much thought as to whether someone will answer.
Increasingly though, communities across Wisconsin face a shortage of 911 dispatchers.
Who will answer our calls if the crisis continues? And how can communities turn the shortage around?
by AllThingsECC.com | Feb 16, 2026 | Comm Center News
CALVERT COUNTY, Md. – Calvert County Emergency Communications has been recognized by the International Academies of Emergency Dispatch (IAED) as a Tri-Accredited Center for Excellence (ACE) for police, fire and emergency medical services dispatching. Calvert County Emergency Communications is the 31st Tri-ACE in the world.
IAED is the standard-setting organization for emergency dispatch services worldwide. Accreditation and reaccreditation from the IAED represent the highest distinction awarded to emergency communication centers, certifying that a center performs at or above established industry standards.
