Las Vegas 911 dispatchers awarded for professionalism during high-speed chase across valley (NV)

LAS VEGAS, Nev. (FOX5) – The Las Vegas Metropolitan Police Department Foundation, in partnership with Resorts World, recognized 911 dispatchers Kacy Rafferty and Alicia Rivera Wednesday with the Good Ticket Award.

The two were recognized for remaining clam and focused while relaying important information to the officers responding during a high-speed chase across the Las Vegas Valley involving a murder suspect linked to three carjackings last month.

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Minnesota County Is Still Reaping Huge Benefits from ASAP Service – Security Today

Minnesota County Is Still Reaping Huge Benefits from ASAP Service

The Monitoring Association (TMA) announced today that Anoka County Emergency Communications Center (ECC) has dramatically reduced the amount of time that 911 telecommunicators spend on calls generated by alarm and sensor systems as a result of implementing TMA’s ASAP Service. The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO).

“Our latest data shows that ASAP Service is saving our telecommunicators an average of 30 hours each month,” said Kari Morrissey, Anoka County’s director of emergency communications.

‘Right place, right time’: Dispatcher details tense moments she helped rescue child from San Diego freeway (CA)

Two San Diego County sheriff’s deputies and an off-duty dispatcher are being credited with saving the life of an 11-year-old boy with autism who was found wandering in freeway traffic earlier this year.

The incident happened on March 9 after the child went missing from a Vons grocery store around 4:30 p.m. while shopping with his family. Over the course of about 45 minutes, he had wandered more than two miles and ended up near State Route 52 and Mast Boulevard, where he ran into traffic.

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