by AllThingsECC.com | Apr 30, 2026 | Comm Center News
The Community Advocate reports that Southborough is one of four local towns whose police officers will receive special training this spring to prepare ” to respond to critical incidents like shootings, school violence, and other high-threat situations”.
I’m sharing news on that along with an update on plans to regionalize Southborough’s dispatch department. Plus, for readers who may have missed the topic (buried in another story), I’ll update on a potential study of the regionalizing the fire department.
by AllThingsECC.com | Apr 29, 2026 | Comm Center News
MARSHALL – Commissioners honored first responders by adopting two proclamations supporting public safety telecommunicators and firefighters.
With National Public Safety Telecommunicators Week April 12-18, 2026, the Madison County Board of Commissioners recognized Madison County E-911 dispatchers during its April 14 meeting. The resolution was read by Commissioner Alan Wyatt, who has served with the Ebbs Chapel Volunteer Fire Department for nearly 30 years.
by AllThingsECC.com | Apr 29, 2026 | Comm Center News
Dispatchers are trained to de-escalate crises using active listening techniques gathering critical information, and connecting Veterans to necessary resources. VAPD Dispatcher Lead Lesaie Brown has received specialized crisis intervention training that supports her and the rest of the dispatch team in these pivotal moments.
“You have to have patience, you have to be a listening ear, and you have to have a passion for this,” said Brown, who spent nearly 20 years as an alarm dispatcher before coming to VAPD. “I will go through whatever I can to save a Veteran.”
by AllThingsECC.com | Apr 29, 2026 | Comm Center News
Long Beach soon will use artificial intelligence to help evaluate how dispatchers respond to 911 calls.
The Long Beach Department of Disaster Preparedness and Emergency Communications is testing and training GovWorx’s CommsCoach, a program that will screen recordings of the more than 600,000 calls dispatchers field annually.
by AllThingsECC.com | Apr 28, 2026 | Comm Center News
Fourteen dispatchers are supposed to staff the Harbor Police communications center. But by March, so few were available that cross-trained police officers were helping answer emergency calls.
Eight of the dispatcher jobs were filled, but two people were out on leave, and two others were trainees, still learning the job and working under the supervision of a training officer.
by AllThingsECC.com | Apr 27, 2026 | Articles, Comm Center News
What makes FirstNet such a functional and irreplaceable system is not only its technological capacity but also the institutional knowledge built over more than a decade. The Response Operations Group is composed of former first responders who understand past failures and anticipate problems, while maintaining direct, trusted relationships with local, state, and federal authorities.
SOURCE: MSN
DATE: April 26, 2026
Congress must pass HR 7386 without delay. If it works, don’t touch it.
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