After a decade, Congress might finally bring 911 into the internet age

When it comes to user-interface design, 911 is about as good as it gets. It’s the “most recognized number in the United States,” Steve Souder, a prominent 911 leader, points out. Simple, fast, and it works from any telephone in the United States. No matter what the emergency is, the call takers on the other side will triage and dispatch assistance.

I’ve taken that ubiquity and simplicity for granted over the past three parts of this EC-1 on RapidSOS as we’ve looked at the startup’s origin storybusiness and products, as well as its partnerships and business development engine. The company is deeply enmeshed with 911, which means that the prospects of 911 as a system will heavily determine the trajectory of RapidSOS in the coming years, or at least, until its international expansion hits scale and it isn’t so dependent on the U.S. market… READ MORE

NICE to Deliver Data-Driven Incident Reconstruction and Insights to 911

NICE to Deliver Data-Driven Incident Reconstruction and Insights to 911

Thousands of 911 centers are improving their response by leveraging the life-saving data of the RapidSOS Clearinghouse. Now, thanks to our NICE Inform integration with RapidSOS, that same data can transform your post incident reconstruction and investigations.

Double Platinum 2020 ‘ASTORS’ Homeland Security Awards Program Winner, NICE Public Safety, has announced it has entered into a strategic partnership with RapidSOS, also a former ‘ASTORS’ Award Winner, to deliver data-driven incident reconstruction and insights to 911 Emergency Communication Centers (ECCs).

As a RapidSOS Ready partner, NICE has integrated its NICE Inform Elite suite of modular applications for incident information management solutions, with the RapidSOS emergency response data platform and has deployed the new solution at multiple 911 centers…

Implementing E911 On-prem: Automatic Location Identification

RAY BAUM’s Act and state laws are in place to correct the situation in which first responders arrive at an address, discover a sprawling campus or large multi-story building, and panic sets in because they don’t know where to begin looking for the 911 caller. In a previous No Jitter article, Implementing E911 On-prem: Goals, Issues, Approaches, my colleague Dennis Bell provides an excellent introduction and overview regarding the preparations and considerations for complying with this recent legislation. My article focuses specifically on providing the critical dispatchable location information required by RAY BAUM’s Act and other similar legislation.

Dispatchable Location

With a 911 call, a dispatchable location connects to the public safety answering point (PSAP)—and consists of the calling party’s validated street address, suite number, apartment, or similar information necessary to identify the calling party’s location adequately…

 

ESInet Implementation Provides Cost, Data Sharing Opportunities for Pennsylvania 9-1-1 Centers

ESInet Implementation Provides Cost, Data Sharing Opportunities for Pennsylvania 9-1-1 Centers

Data has been called the oil of the 21st century because pretty much everything these days runs on it. This is particularly true of public-safety and justice operations. More and better data leads to enhanced situational awareness, which leads to improved decision-making, and ultimately, enhanced emergency response outcomes.

A tremendous amount of data flows into emergency communications centers (ECCs) today, and the amount will continue to expand exponentially, driven by broadband communications systems, alarm systems and the internet of things (IoT). But raw data, like oil, has no utility unless it can be harnessed and processed effectively. In the public-safety and justice communities, this means the ability to analyze and contextualize it so that it is actionable, and then the ability to exchange it seamlessly…

Providing End-to-End Public Safety Communications

The Convergence of FirstNet and NextGen 9-1-1 | The Only Carrier Providing End-to-End Public Safety Communications

AT&T Earns Frost & Sullivan NextGen 9-1-1 Market Leadership Award for 3rd Consecutive Year

We create connections. It is our fundamental purpose, underpinning everything we do. And no connection is more important than one that can help save a life. At AT&T, we have long been committed to serving the public safety community – we see it as both our obligation and our honor. We have over 140 years of public safety experience. This includes our work with the Federal Communications Commission to establish the technology and capability behind the 9-1-1 system in the U.S. more than 50 years ago, as well as our work with the First Responder Network Authority (FirstNet Authority) to create FirstNet®, the only nationwide network built with and for America’s first responders… READ MORE

AT&T adds secure messaging, drone-video steaming capabilities to FirstNet

FirstNet subscribers will have access to new secure-messaging and video-streaming functionalities that can be used to support their first-responder missions, according to AT&T, which is building the nationwide public-safety broadband network through a contract with the FirstNet Authority.

In conjunction with the unveiling of a collaboration with Motorola Solutions to develop a second mission-critical-push-to-talk (MCPTT) offering, AT&T last week announced the immediate availability of FirstNet Messaging—a secure text-messaging application—and MissionKeeper for Public Safety, which is designed to support near-real-time video streaming, particularly from drones and robots being used by first-responder agencies…