It’s his first time here, and he has great expectations for what he’ll get out of the experience. These phrases sum up the perspective of First Marshal Jim McKay of the Monarch Fire Protection District (Chesterfield, Missouri), as he attends the Vision FirstNet Users Summit (Vision 2023) in Las Vegas. Hosted by the Public Safety Broadband Technology Association (PSBTA) at the South Point Spa and Casino from September 25 to 28, 2023, Vision 2023 is the top public safety industry event for all things FirstNet.
For the record, the Monarch Fire Protection District covers 62 square miles and about 62,000 residents with five engine houses. They moved from AT&T consumer wireless to FirstNet (built by AT&T) about five years ago. “When it first came out, we were probably one of the first larger agencies in our area to go to FirstNet,” said Fire Marshal McKay. “We probably run a total of about 80 Apple devices, whether that’s iPhones or iPads. We’re all Apple-based. Android is taboo.”
Why He is Here
Fire Marshal McKay decided to attend Vision 2023 to help his agency get more out of its FirstNet system — and it already does a lot for them. “Communications interoperability is paramount to what we do and what law enforcement does,” he said. “[FirstNet’s] Band 14 is a game changer, when you can stand in a large crowd of people and you’re the one getting out. Some of our members travel with the USTAR search and rescue teams — and they’re making calls and getting out in areas where others can’t.”
Even though Fire Marshal McKay was in Day One of Vision 2023 when he was interviewed for this article, he had already benefited from being here. “I just talked to a gentleman last night about the Push-to-Talk that we used to have on the old Nextel [LMR] system, which was fabulous. Then we tried the AT&T Push-to-Talk system several years ago and it was nowhere near what Nextel’s instantaneous communication was. So the gentleman last night said, ‘yeah, pretty much when you Push-to-Talk [over FirstNet] you will get an instantaneous connection, not delayed.”
Must-Attend Sessions
Learning more about FirstNet and what his agency can do with it is the guiding principle behind Fire Marshal McKay’s selection of sessions at Vision 2023. One of them is ‘911 and FirstNet – Working Better Together’, which focuses on the evolution of Next Generation 9-1-1 (NG911) and how FirstNet can help NG911 do more for first responders. Another one is ‘Mission Critical Services’ which covers the advanced broadband services offered by FirstNet Mission Critical Push-to-Talk solutions such as data services, location services, Push-to-Talk voice, and video streaming.
Sessions like these will help Fire Marshal McKay answer his FirstNet questions, and he has several of them on his mind. For instance, when it comes to people calling 911 on smartphones, “what information are we gathering from them all the way to the first responder on the scene?” he said. “If we have a missing person and we’re pinging their phone, how accurate is the search area; whether they’re using Wi-Fi to make a call or the actual cell service?” Fire Marshal McKay also wants to know how FirstNet can help improve multi-agency responses to school, to coordinate the deployment of first responders at the scene “and help ’em get to the threat much quicker. So there’s a ton of stuff to see and see if it fits what we’re looking for.”
Must-Have Knowledge
In addition to attending informative sessions at Vision 2023, Fire Marshal McKay wants to learn more about the FirstNet system and what his agency could be doing with it.
“The first thing is, are we leveraging the existing FirstNet capabilities to their full extent?” he asked. “And if we are, what is the new things that they’re bringing to the table? I’ve talked to some of the reps from FirstNet and they’re like, ‘hey, we’ve got this new device or we’ve reduced the size and weight of this to make it more portable’.” That’s the kind of truly useful information that this first responder and other Vision 2023 attendees really want to hear.
Fire Marshal McKay also wants to know how to backstop his FirstNet system when natural disasters occur. “How can we make sure that if there is a disaster, we’re the ones getting out and reaching back to the facilities and information that we need,” he said.
Even during his first few hours at Vision 2023, Fire Marshal McKay has already started to get some of the answers he needs. One of these is that interoperable communications is a “universal” priority “across the country,” he said. “Getting law enforcement and fire and EMS to all be on the same page is critical.” As for the value of being at Vision 2023 in general? “It goes back to making sure that the things we have in place are doing what we need them to do, are fiscally responsible and [learning] where we need to go in the future to be ahead of it instead of trying to play catch up.”
When it comes to the value of the Public Safety Broadband Technology Association (PSBTA)’s Vision FirstNet Users Summit (Vision 2023), Edward Parkinson doesn’t mince words.
“Over the last five years we’ve seen a quantum leap forward in public safety communications,” said Parkinson, CEO of the 911 intelligent safety platform RapidSOS and former FirstNet Authority President. “And what I think this conference does better than any other is that it really highlights the bleeding edge of what that looks like — not only in terms of what art of the possible is, but what’s actually here right now that women and men in public safety can leverage.”
Now underway at the South Point Spa and Casino in Las Vegas, Nevada, from September 25 to 28, 2023, Vision 2023 is the premiere industry event for all things FirstNet, “If you’re talking about range extension, if you’re talking about 911, or the integration of broadband, it really does cover the A to Z of public safety comms in a way that I don’t think any other conference does,” Parksinson said. “To be able to see what’s available for public safety and then to see the vision of what’s to come — and that is what the conference is named after — is a terrific opportunity to hear some of the thought leaders, to see some of the leading technology, the thought leaders in the community and to see what’s coming.”
2023 marks the second year for this annual PSBTA Vision conference for FirstNet users, and the second year that Edward Parkinson has come to it. For him, it’s a ‘must attend’ event, because of the mix of cutting-edge technology, educational sessions, social gatherings, and the chance to meet the most involved players in the FirstNet community.
“I’m looking forward to an in-depth agenda covering a wide variety of topics and to seeing really what’s out there in terms of technology,” he said. “There’s some really interesting keynote discussions around all hazard multi-agency operations and response, which is pretty cool. I’m looking forward to hearing Karen Marquez from RapidSOS talk about 911 and what we do in terms of bringing the 911 community to the forefront of public safety. There’s Band 14 and how it’s continuing to be leveraged creatively by public safety. And then there’s the health and wellness piece, which for me is often pretty unspoken. The importance of that program and how public safety is really now starting to think about post-traumatic stress and really stressful environments — to ensure that if you’re out in the field or if you’re taking calls, people are thinking about one’s mental health — it’s all covered, which is great.”
Parkinson is also looking forward to hearing firsthand from FirstNet thought leaders such as
FirstNet Executive Director/CEO Joe Wassel, AT&T FirstNet Program President Jim Bugel, and International Association of Fire Chiefs’ President and CEO Chief John Butler, among others. “You’ve got this depth of industry experts coming together to provide really those kinds sort of bespoke and personal conversations that other shows just simply can’t get,” he said. “It’s tremendous to see, and that was one of the catalysts for me wanting to come back.”
Edward Parkinson is also looking forward to reconnecting with colleagues and friends in the FirstNet community — and making business deals — at Vision 2023. “It’s the hallway conversations, isn’t it?” said Parkinson. “Just in the two or three hours I’ve been here, I’ve met some folks from Missouri, reconnected with some folks from Nevada and North Carolina and old friends from association days.”
When Vision 2023 does wrap up on September 28th, Parkinson knows what he hopes to take home from the experience. “For me, it’s twofold,” he said. “Number One is understanding the thinking around where public safety communications is going as an industry. You can break that down into radio, you can break that down to broadband 911 or however you want to talk about it. But the thing about public safety communications is it’s one ecosystem with those verticals underneath, and so how do they all fit together and what is that path going forward? Understanding what the larger vision is that you see from some of those folks, that’s kind of key in terms of Step One.”
“Step Two is really ensuring that people understand the story of RapidSOS being a 911 data intelligence safety platform,” said Parkinson. “We provide that end-to-end solution that no other company does. And the products and services we provide does delve into broadband, does delve into obviously 911. It’s my hope is that we’re able to tell that story here at Vision 2023, and folks come away from this conference with a better understanding of what services and solution sets we can provide to help make their lives a bit safer and a bit easier.”
Anna Fitch Courie, a Doctor of Nursing Practice and registered nurse certified in public health, is the Director of Responder Wellness for the FirstNet Program at AT&T. She is based in Columbia, South Carolina. FirstNet is a nationwide emergency communications network created by Congress after the 9/11 terror attacks. AT&T built FirstNet through a public-private partnership.
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