Verizon Just Can’t Help Themselves!

Verizon Just Can’t Help Themselves!

By Richard Mirgon, Public Safety Consultant

Once again Verizon made the news and it’s not in a good way. It would appear Verizon (along with Sprint and T-Mobile) have overstated their 4G coverage in rural areas (https://allthingsfirstnet.com/fcc-wont-punish-verizon-and-t-mobile-for-exaggerating-their-coverage-maps/ ). However, this time it wasn’t to customers it was to the Federal Communications Commission (FCC). The Commission decided not to penalize the carriers since there didn’t appear to be a “clear rule violation”.  Well that may be, but I think most would agree, if you are going to provide false information to the FCC then it would put into question what other statements are you making that aren’t true. This is a great lead into what Verizon has been telling customers…

Reaching New Heights in Network Disaster Recovery

Reaching New Heights in Network Disaster Recovery

By Chris Sambar, Executive Vice President – AT&T Technology Operations

When disaster strikes, keeping first responders and our other customers connected is our priority – and the specific mission of our Network Disaster Response (NDR) team. Unwavering commitment, continuous improvement, and deploying the latest in technology solutions for restoring service fast has been the hallmark of our program since it began in 1992.

Today, we introduced another industry-first with the addition of FirstNet One, a deployable blimp, to our FirstNet response fleet. As the next step beyond our ground-breaking use of drones and Flying COWs™ (Cell on Wings), this latest foray into the sky further broadens the reach of our fleet of temporary service solutions, which includes ground-based assets such as Cell on Wheels (COWs) and heavy-duty Satellite Cell on Light Trucks or SatCOLTs.
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Here Come the Drones

Here Come the Drones

Consider a police officer arriving on the scene of a commercial burglary and immediately launching an unmanned aerial vehicle that can clear the roof of the structure in minutes. Or consider a firetruck arriving on a fire scene and a tethered drone with thermal camera launching from a cargo compartment that provides tactical information to the on-scene commander. In coming years, public safety agencies will operate unmanned aerial systems (UAS), also known as drones, on a routine basis.

The applications for the use of unmanned aircraft are evolving rapidly and public safety agencies that adopt this technology will find that UAS are a force multiplier and will be….

NEWS9 Special Assignment: The Most Important Call (OH)

JEFFERSON COUNTY, Ohio — A call to 911 could be the most important call of your life, but what do dispatchers need to know when you call?

And what can you do until help arrives?

Dispatchers have to be prepared for anything when the calls come in. “You have no idea what they’re going through, and you hear the screaming and you’re just trying to get an address, something… READ MORE

911 Dispatch Centers Can Take Multiple Steps To Combat Cyberattacks

There are more than 6,000 dispatch points throughout the United States, and this vital emergency service is now under constant threat, because hackers are infiltrating dispatch centers and rerouting calls away from dispatchers.

Malware and spear-phishing attacks impact emergency service dispatch centers without warning. There’s no siren going off to alert a dispatcher about a problem at their workstation, so it might seem impossible to fight back… READ MORE

Taking Public Safety Communications to the Next Level: FirstNet’s Innovation and Test Lab

Taking Public Safety Communications to the Next Level: FirstNet’s Innovation and Test Lab

By Sarah Calams

The Boulder, Colorado, lab tests FirstNet-compatible devices and applications before their deployment in the field.

Imagine a firefighter is battling a massive wildfire and she has to check in with her fellow firefighters regarding changing wind conditions. But when she attempts to contact them, the connection is virtually non-existent.

This scenario is, without a doubt, dangerous. It could also lead to life-threatening results.

That’s why when the Boulder Mountain Fire Protection District (BMFPD) — a volunteer department made up of about 60 firefighters — visited the FirstNet Authority offices in Boulder, Colorado, their purpose was to not only prove the importance of clear communication but also expose the difficulties they sometimes face while ensuring crews’ safety on scene.

This article was written by Sarah Calams and appears in efficientgov.com dated November 7, 2019.

To read the full article please click on the button below.
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