ALBUQUERQUE, N.M. (AP) — An analysis shows that Albuquerque police are taking 93% longer to respond to 911 calls from nine years ago.
KOAT-TV reports an examination on the Albuquerque Police Department’s response times shows officers now take an average of 48 minutes to arrive to a scene. That’s a 23-minute jump from 2011.
Albuquerque Emergency Communications Center manager Erika Wilson says police are during… READ MORE
“There’s probably a story in each one of those numbers,” said commissioner Bruce Symes during an annual report from communications director Angela Murphy.
And indeed, call statistics to the Allen County Emergency Communications Center over the past year are both fascinating and a bit peculiar.
In total, the center received 100,171 calls in 2019, which is slightly fewer than the 101,319 calls received in 2018… READ MORE
PORT ANGELES – The Community Paramedicine Program run by the Port Angeles Fire Department is gaining financial support after just one year of existence.
[…] “It is sort of a retrospective study on patients that Daniel saw we tracked; how often they had called 9-1-1 and how often they had gone to the emergency room in the six months before they saw Daniel. After that initial meeting with community paramedic, the calls to 9-1-1 dropped by 58% and trips to the emergency department dropped by 68% … READ MORE
Dispatchers are ready and waiting for your call.
Once on duty, these trained professional telecommunicators literally wait for the next report of a medical emergency, fire, vehicle crash, shooting or disaster in order to first assist the caller, and then alert and dispatch the appropriate first responders to render immediate assistance at the scene.
At the same time, 911 dispatchers must remain calm while providing instructions on life-saving medical interventions.
“Imagine being there for everyone’s worst day, every day. The reward is absolutely knowing you made a difference with each shift.”
These words from Johnna Sells, Franklin County 911 coordinator, tell us what telecommunicators deal with on every shift they work.
Never was I more thankful for the ability to dial those three short numbers to get help than I was 15 years ago, after I went careening backward down my basement steps onto concrete… READ MORE
Telecommunicators are the true first responders and a critical link in the cardiac arrest chain of survival; a telecommunicator can make the difference between life and death.
One critical intervention strongly associated with survival is cardiopulmonary resuscitation (CPR) started by a bystander. When CPR begins prior to the arrival of emergency medical services (EMS) personnel, the person in cardiac arrest has a two to three-fold higher likelihood of survival. An effective way to ensure that CPR is provided quickly is for the emergency telecommunicators to provide instant instructions with telecommunicator CPR (T-CPR). T-CPR allows bystander CPR to begin – it works by keeping the brain and heart alive until EMS arrives to… READ MORE
