“Imagine being there for everyone’s worst day, every day. The reward is absolutely knowing you made a difference with each shift.”
These words from Johnna Sells, Franklin County 911 coordinator, tell us what telecommunicators deal with on every shift they work.
Never was I more thankful for the ability to dial those three short numbers to get help than I was 15 years ago, after I went careening backward down my basement steps onto concrete… READ MORE
