COVID-19 crisis challenging public-safety communications on many levels, speakers say

In addition to a multitude of well-chronicled policy, staffing and supply challenges facing the health-care sector amid the COVID-19 crisis, the outbreak is forcing agencies to consider atypical measures to ensure the health of public-safety communications systems and the people who support them.

“Business as usual … kind of ceases to exist,” Greg Rubin, communications chief for Miami-Dade Fire Rescue, said last week, describing the new reality that government entities face as they try to adapt plans to account for … READ MORE

MAYOR LIGHTFOOT URGES RESIDENTS TO USE SMART911 TO PROVIDE CRITICAL INFORMATION TO ASSIST FIRST RESPONDERS AMID COVID-19 OUTBREAK (IL)

To better assist first responders responding to emergencies during the Coronavirus Disease 2019 (COVID-19) outbreak, Mayor Lori E. Lightfoot and Office of Emergency Management and Communications (OEMC) Executive Director Rich Guidice today urged Chicago’s residents to sign up for Smart911, a free, voluntary and secure service that allows individuals and families to provide critical medical information when they call 9-1-1. By creating a Safety Profile that is automatically displayed to the 9-1-1 call taker, the service allows residents to self-identify to first responders if they … READ MORE

‘Somebody has to be there to answer that 9-1-1 call’: emergency dispatchers continue serving the public during COVID-19 pandemic (CA)

Emergency dispatch has never been more essential.

With mandates requiring tens of thousands of city residents to remain indoors in attempts to curb the spread of the coronavirus, the staff at the Santa Barbara Police Department’s Public Safety Dispatch Center continue to answer the call of duty — albeit with some procedural adjustments.

Lorena Renteria has served as the voice on the other line for the past 23 years. She’s experienced quite a bit over the time and knows just how vital her job is… READ MORE

Senate COVID-19 relief package does not address T-Band repeal, 911 items

U.S. senators unanimously approved a $2.2 trillion COVID-19 relief package late Wednesday, but the legislation does not include language that would repeal a mandate to auction T-Band spectrum or address 911-related issues that have been prioritized by public-safety officials, according to Beltway sources.

Having public-safety-communications language included in the Senate bill was a goal for many in public-safety circles, because getting legislation passed through a very partisan Congress has proven difficult in recent … READ MORE

COPING WITH COVID-19 Best Practices for Fire/EMS

As Fire, EMS and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, we stand with you. And we’re here to help.
Join us this Thursday to learn directly from first responders on the front lines about how they’re handling street operations; dealing with potential infections among their own; preparing and sanitizing their stations and equipment; and ensuring they have the technology they need to effectively communicate.

Click here to REGISTER NOW for the call

WHEN: 10:30 a.m. – Noon, PT, Thursday, March 26

TOPICS:

EMS/Fire Street Operations
with Brian Fennessy, Fire Chief
Orange County Fire Authority in California

Human Resource Issues
with Harold Scoggins, Fire Chief
Seattle Fire Department in Washington

Facility & Equipment Issues
with Jim Whitney, Chief Medical Officer
Redmond Fire Department in Washington

Technology Issues & Opportunities
with Dan Munsey, Fire Chief
San Bernardino Fire & EMS in California
and Greg Rubin, Communications Chief,
Miami Dade Fire Rescue

Presented by FirstNet Authority
and FirstNet, Built with AT&T

Coping with COVID-19 Best Practices for L.E.

As law enforcement and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, we stand with you. And we’re here to help.


Join us this Friday to learn from other first responders about how they’re handling patient engagement and operations; dealing with potential infections among their own; preparing and sanitizing their stations and equipment; and ensuring they have the technology they need to effectively communicate.

Click here to REGISTER NOW for this FREE Webinar

COPING WITH COVID-19
Best Practices for Law Enforcement
WHEN: 10:30 a.m. to Noon, Pacific Time, Friday, March 27

TOPICS:
Law Enforcement Street Operations
with Col. Patrick Callahan
New Jersey Patrol, New Jersey

Human Resource Issues
with Carmen Best, Police Chief
Seattle Police Department in Washington

Custodial Issues
with Don Barnes, Sheriff
Orange County Sheriff’s Office

Technology Issues & Opportunities
with Todd Early, Assistant Chief/Infrastructure Operations
Texas Department of Public Safety

Presented by FirstNet Authority
and FirstNet, Built with AT&T


PLEASE NOTE: This session will be recorded