Some recent retirees asked to come back to work (UT)

SALT LAKE CITY — Some recently retired workers are being called on to help.

Governor Gary Herbert issued an executive order that lifts limits on retired government workers so they can return to essential positions needed right now.

[…] The department is looking for retired law enforcement officers to fill positions including jail health services administrator, 9-1-1 communications center director and paramedics… READ MORE

Telus Mobility restores 9-1-1 service, blames equipment failure (Canada)

Equipment failure — and not increased demand— was blamed for the latest service disruption to Telus Mobility customers.

On Tuesday morning, Telus experienced an equipment failure that caused a service interruption in parts of Western Canada affecting wireless services and some wire-line customers,” stated the company.

The cause of the outage was identified and service restored within an hour… READ MORE

COVID-19 crisis challenging public-safety communications on many levels, speakers say

In addition to a multitude of well-chronicled policy, staffing and supply challenges facing the health-care sector amid the COVID-19 crisis, the outbreak is forcing agencies to consider atypical measures to ensure the health of public-safety communications systems and the people who support them.

“Business as usual … kind of ceases to exist,” Greg Rubin, communications chief for Miami-Dade Fire Rescue, said last week, describing the new reality that government entities face as they try to adapt plans to account for … READ MORE

MAYOR LIGHTFOOT URGES RESIDENTS TO USE SMART911 TO PROVIDE CRITICAL INFORMATION TO ASSIST FIRST RESPONDERS AMID COVID-19 OUTBREAK (IL)

To better assist first responders responding to emergencies during the Coronavirus Disease 2019 (COVID-19) outbreak, Mayor Lori E. Lightfoot and Office of Emergency Management and Communications (OEMC) Executive Director Rich Guidice today urged Chicago’s residents to sign up for Smart911, a free, voluntary and secure service that allows individuals and families to provide critical medical information when they call 9-1-1. By creating a Safety Profile that is automatically displayed to the 9-1-1 call taker, the service allows residents to self-identify to first responders if they … READ MORE

‘Somebody has to be there to answer that 9-1-1 call’: emergency dispatchers continue serving the public during COVID-19 pandemic (CA)

Emergency dispatch has never been more essential.

With mandates requiring tens of thousands of city residents to remain indoors in attempts to curb the spread of the coronavirus, the staff at the Santa Barbara Police Department’s Public Safety Dispatch Center continue to answer the call of duty — albeit with some procedural adjustments.

Lorena Renteria has served as the voice on the other line for the past 23 years. She’s experienced quite a bit over the time and knows just how vital her job is… READ MORE

Senate COVID-19 relief package does not address T-Band repeal, 911 items

U.S. senators unanimously approved a $2.2 trillion COVID-19 relief package late Wednesday, but the legislation does not include language that would repeal a mandate to auction T-Band spectrum or address 911-related issues that have been prioritized by public-safety officials, according to Beltway sources.

Having public-safety-communications language included in the Senate bill was a goal for many in public-safety circles, because getting legislation passed through a very partisan Congress has proven difficult in recent … READ MORE