Lunch Provided to 9-1-1 Center Staff (AL)

Huguley – Local civic clubs, businesses, ad restaurants are continuing to treat hospital workers, first responders, and 9-1-1 dispatchers with free lunches. On Tuesday, the Valley Lions Club bought lunch for the employees of the Chambers County communications center. The Greater Valley Area Chamber of Commerce and Pokey’s downtown West Point teamed up to provide lunch for the day shift workers at EMAC-Lanier Hospital… READ MORE

Charleston County urging residents to sign up for ‘Smart911’ (SC)

CHARLESTON COUNTY, S.C. (WCIV) — The Charleston County Consolidated 9-1-1 Center is urging people to sign up for a national safety profile registry called ‘Smart911.’

Individuals can create a Smart911 Safety Profile for their household at www.smart911.com or on the Smart911 App.

https://abcnews4.com/news/local/charleston-county-urging-residents-to-sign-up-for-smart911It provides critical medical information for those who may be at higher risk of developing a serious illness from the COVID-19 virus… READ MORE

Butler County 911 Center Creates Backup Dispatch Locations (PA)

Butler County Emergency Services is preparing for the possibility that someone working in the 911 Dispatch Center becomes ill with COVID-19.

The alternate stations are located in the meeting room and two offices at the County’s Emergency Services’ Butler Township facility.

According to Director Steve Bicehouse, if someone in the communications center became ill, the room would be vacated and then sanitized… READ MORE

Public safety heroes: Marianne Hill (VA)

After a bus filled with children caught fire in an accident on the Richmond-San Rafael Bridge last year, first responders rushed to the scene. But not all heroes of the moment were on the bridge that day.

Marianne Hill, a veteran dispatcher with the Richmond Communications Center, fielded the call that day and made a swift, difficult decision to break the rules in order to save lives. Rather than call the Richmond Fire Department (RFD) … READ MORE

“First” first responders deserve recognition (VA)

To the Editor:

As we approach National Public Safety Telecommunicators Week, April 12-18, 2020, I’m inviting community members to take pause to appreciate our “first” First Responders. These are the specialists who help us when we dial 911 for emergency service. At a time of panic and distress, these dedicated individuals keep us calm and focused to collectively respond in the thrust of a crisis. They guide the conversation to fully assess the situation and promptly dispatch needed resources. These skilled folks continue to coach us to function in any crisis situation. They are our lifeline … READ MORE

Public Safety: Future of Dispatch, Technology Trends

Next-generation 9-1-1 (NG9-1-1) promises to provide public safety agencies with more robust multimedia information in the form of voice calls, text messages, data, photos and video that can be used to provide first responders with the information they need most. However, this welcomed upgrade in 9-1-1 information transmission poses a number of unique challenges. For example, what are the optimum input processes that can ensure easy access to the relevant data without … READ MORE