by AllThingsECC.com | Apr 14, 2020 | Articles
Stakeholders in the 9-1-1 system this week launched an independent body to achieve greater trust and interoperability in Next Generation 9-1-1 (NG9-1-1) systems.
NENA: The 9-1-1 Association has been a leader in establishing the NG9-1-1 Interoperability Oversight Commission (N9OC), whose mission will be overseeing key programs related to interoperability in NG9-1-1, including the PSAP (Public Safety Answering Point) Credentialing Agency (PCA) and the NG9-1-1 Forest Guide…
by AllThingsECC.com | Apr 14, 2020 | Articles, Comm Center News
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic – available on our COVID-19 Resources page – detailing when people should call 9-1-1 about coronavirus…
by AllThingsECC.com | Apr 14, 2020 | Articles, Comm Center News
Alexandria, VA – Cherokee County E 9-1-1, GA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…
by AllThingsECC.com | Apr 13, 2020 | Articles
As a 911 dispatcher, you provide assistance to your communities, your partners, families and friends. National Pubic Safety Telecommunicators Week is a wonderful time for us to recognize your dedication to the communities you serve. It’s also the perfect time for you to give back to yourself with three simple stress-busting steps.
Our friends at the Mayo Clinic share “Caregiving can have many rewards. Caregiver stress — the emotional and physical stress of caregiving …
by AllThingsECC.com | Apr 13, 2020 | Articles, Opinions
Emergency 911 Dispatchers (Public Safety Telecommunicators) are considered essential employees but NOT First Responders. We like many others cannot quarantine, cannot always shelter at home. We must return to our jobs day after day and answer the call, putting ourselves and our families at risk in order to help others.
According to NENA (The National Emergency Number Association), as of July 2018 the United States had a reported 5,748 primary and secondary PSAP’s and 3,135 counties, which…
by AllThingsECC.com | Apr 13, 2020 | Articles, Opinions
After weeks of everyone getting accustomed to “Stay Home-Stay Safe” I just want to take a minute to recognize and acknowledge our professional team of dispatchers at Walla Walla Emergency Services Communications (or as we call it, WESCOM) — our local 9-1-1 center.
I know many in our community and elsewhere have been stressed out because they are more or less confined to being at home, but the folks staffing 9-1-1 centers don’t have that luxury or opportunity to spend any extra time with their families…