Stuck In Public Safety: The Unspoken Truth From The First, First Responder

The small, quarter-sized headset behind my ear with a yellow heartbeat running through it may seem like a foolish thing to tattoo on one’s body. But for me, it was a symbol of something that will forever be a part of me mentally, emotionally and now physically. It was about putting something dainty and beautiful near the place where so many wretched and dark things had been introduced to me…

Tribal Nations Share FirstNet Success Stories

Theron Rutyna from the Red Cliff Band of Lake Superior Chippewa said when he first climbed the 300-foot tower cellphone tower on his reservation and looked out over Lake Superior he felt “vastness of the United States and Indian Country.” Rutyna, the tribe’s IT director, also said cell coverage has improved significantly — up to 80% of his nation’s lands in “nowhere Wisconsin,” as he said, are now covered, after the tribe had worked to build a tower since 2004with the photographic negative true (80% of the reservation not covered)…

Accomplishing Distinction: Emergency Medical Dispatch (Qatar)

Accomplishing Distinction: Emergency Medical Dispatch (Qatar)

Is an Emergency Medical Dispatcher a professional?

The short answer is, YES! The more complicated answer is … yes, but it is an unrecognized profession.

Until now.

The state of Qatar, a small but influential nation in the Middle East that will soon host the World Cup in 2022, has brought distinction and respect to the field of emergency dispatch by reclassifying and professionalizing Emergency Medical Dispatchers (EMDs). The Hamad Medical
Corporation Ambulance Service (HMCAS), the national ambulance service in Qatar…

NENA Announces Establishment of the NG9-1-1 Interoperability Oversight Commission (N9OC)

Stakeholders in the 9-1-1 system this week launched an independent body to achieve greater trust and interoperability in Next Generation 9-1-1 (NG9-1-1) systems.

NENA: The 9-1-1 Association has been a leader in establishing the NG9-1-1 Interoperability Oversight Commission (N9OC), whose mission will be overseeing key programs related to interoperability in NG9-1-1, including the PSAP (Public Safety Answering Point) Credentialing Agency (PCA) and the NG9-1-1 Forest Guide…

 

Join NENA in Honoring the Work of 9-1-1 Professionals During 9-1-1 Education Month

Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic – available on our COVID-19 Resources page – detailing when people should call 9-1-1 about coronavirus…

 

Cherokee County E 9-1-1 Receives APCO Agency Training Program Certification (GA)

Alexandria, VA – Cherokee County E 9-1-1, GA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…