At the Association of Public-Safety Communications Officials (APCO) annual conference, the organization hosted a professional development session titled 0% Turnover: How the Best 911 Leaders Keep Their Best Employees. The seminar featured Adam Timm, founder of The Healthy Dispatcher, a training company that seeks to help emergency telecommunicators boost leadership skills, better manage stress and thrive in their demanding profession.
Timm worked for the Los Angeles Police Department as a 911 … READ MORE
The small, quarter-sized headset behind my ear with a yellow heartbeat running through it may seem like a foolish thing to tattoo on one’s body. But for me, it was a symbol of something that will forever be a part of me mentally, emotionally and now physically. It was about putting something dainty and beautiful near the place where so many wretched and dark things had been introduced to me…
Theron Rutyna from the Red Cliff Band of Lake Superior Chippewa said when he first climbed the 300-foot tower cellphone tower on his reservation and looked out over Lake Superior he felt “vastness of the United States and Indian Country.” Rutyna, the tribe’s IT director, also said cell coverage has improved significantly — up to 80% of his nation’s lands in “nowhere Wisconsin,” as he said, are now covered, after the tribe had worked to build a tower since 2004with the photographic negative true (80% of the reservation not covered)…
Is an Emergency Medical Dispatcher a professional?
The short answer is, YES! The more complicated answer is … yes, but it is an unrecognized profession.
Until now.
The state of Qatar, a small but influential nation in the Middle East that will soon host the World Cup in 2022, has brought distinction and respect to the field of emergency dispatch by reclassifying and professionalizing Emergency Medical Dispatchers (EMDs). The Hamad Medical Corporation Ambulance Service (HMCAS), the national ambulance service in Qatar…
Stakeholders in the 9-1-1 system this week launched an independent body to achieve greater trust and interoperability in Next Generation 9-1-1 (NG9-1-1) systems.
NENA: The 9-1-1 Association has been a leader in establishing the NG9-1-1 Interoperability Oversight Commission (N9OC), whose mission will be overseeing key programs related to interoperability in NG9-1-1, including the PSAP (Public Safety Answering Point) Credentialing Agency (PCA) and the NG9-1-1 Forest Guide…
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic – available on our COVID-19 Resources page – detailing when people should call 9-1-1 about coronavirus…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
