Want to fix policing? Start with a better 911 system.

911 call takers are gatekeepers for the entire criminal justice system. We need to start treating them that way.”

Tamir Rice, a 12-year-old Black child, was playing with a toy pellet gun in a Cleveland park when a police car arrived on the scene. Within moments of exiting his squad car, officer Timothy Loehmann shot and killed Rice. The surveillance video of the November 2014 shooting garnered worldwide attention, and Rice remains a symbol for the Black Lives Matter movement.

Like the majority of police killings of unarmed civilians, this incident began with a 911 callREAD MORE 

Public Safety Advocate: Congressional and FCC Missteps Keep Future Uncertain

In last week’s Advocate, I said one good thing had resulted from the pandemic because changing circumstances influenced more public-safety agencies to join the FirstNet network. I was concerned about both wired and wireless networks encountering difficulties keeping up with the increased load of work-from-home and school-from-home programs that started in March. Since FirstNet (Built with AT&T) is the only network with dedicated spectrum for public-safety broadband, I concluded that FirstNet would have a decided advantage if there were network slowdowns or other disruptions on other networks…

The ‘Uberization’ of 911

Apps like Uber or Lyft can find you easily for a ride to the airport. So why is getting help to get to a hospital in an emergency so much more complicated?

The authors of a new editorial in JAMA Cardiology say technologies used by ride sharing and even pizza delivery operations are more advanced in some communities than those used in the life-and-death circumstances managed by local 911 centers. But, they point out, things are changing… READ MORE

New alliance calls for allocation of public-safety 4.9 GHz spectrum to FirstNet Authority

Public safety should retain control of its 50 MHz of 4.9 GHz spectrum—airwaves that the FCC is considering for at least some commercial use—through an allocation to the FirstNet Authority, according to the newly formed Public Safety Spectrum Alliance (PSSA).

“We’re concerned that public safety is going to lose spectrum that we might need,” Jeff Johnson, CEO of the Western Fire Chiefs Association and former vice chairman of the FirstNet Authority, said during an interview with IWCE’s Urgent Communications. “[The PSSA was] created to provide a voice to public safety, saying, ‘We think that the 4.9 GHz spectrum needs to remain with public safety’—that’s Position 1…

Consortium Researches 911 Communications Interoperability


The Department of Homeland Security (DHS) Critical Infrastructure Resilience Institute will develop a framework and process for testing the interoperability and compatibility of Next-Generation 911 (NG911) systems. The work could improve streaming video from emergency incidents, photos of accident damage or medical information sharing. These capabilities would benefit experts assisting 911 callers as well as emergency responders on the scene… READ MORE

FirstNet will make a “difference between life and death” for Makah Tribe

By Adam Geisler, National Tribal Government Liaison (Regions IX-X), First Responder Network Authority

At the tip of Northwest Washington State and south of the Canadian Border lies Neah Bay, a remote peninsula that is home to the Makah Tribe Reservation. The tribe’s unique location means that their culture and customs revolve around the ocean. It also means that the tribe contends with many water-related emergencies, such as drownings, rip currents that sweep people into the ocean, and a looming tsunami threat. For the Makah Reservation’s first responders who patrol the 1,100 square miles of rugged land and surrounding sea, resilient and reliable communications are essential. READ MORE