Law enforcement, police chiefs awards presented at Jan. 23 event (IL)

FAIRVIEW HEIGHTS — The Southwestern Illinois Law Enforcement Commission (SILEC) and the Southern Illinois Police Chiefs’ Association (SIPCA) co-hosted the 28th Annual SILEC/SIPCA Awards Banquet on Jan. 23.

The awards program honors the men and women in the law enforcement profession who have made significant contributions toward enhancing the profession of law enforcement. The groups also honored individual citizens who have displayed acts of good citizenship … READ MORE

Work Begins on New Scott County Budget (IA)

Work has started on the Scott County budget for next year. On Tuesday, staff made their first presentation to the board of supervisors, and that’ll be followed by several study sessions, leading up to final approval in March.

Budget Director, David Farmer, says the proposed budget is “routine and stable” compared to this year, except for one major project – 11 million dollars to update the Scott Emergency Communications Center… READ MORE

NICE Opens Nominations for 2020 PSAPs’ Finest Awards Celebrating Leadership in Public Safety Communications

In its 15th year, NICE Public Safety’s prestigious awards program recognizing emergency communications professionals adds a Lifetime Achievement Award

NICE (Nasdaq: NICE) today announced that it has opened nominations for the 2020 PSAPs’ Finest Awards, an annual recognition program for emergency communications professionals now in its fifteenth year. Awards are presented each year in the following seven categories: Communications Center DirectorLine SupervisorTechnicianTrainerTelecommunicatorInnovator, and PSAP of the Year.
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New tower to improve internet for some (KY)

STAMPING GROUND — Rural residents are used to having things just a little more difficult; hard water, longer trips to town and a lack of neighbors to help with just about anything. These folks are generally happy to trade these inconveniences for the peace and privacy that comes with living out of town. What is not tolerable is bad internet and weak cell service.

[…] These upgrades will also benefit public safety and first responders on FirstNet — public safety’s communications platform, according to the AT&T announcement… READ MORE 

Reducing 911 Dispatcher Burnout & Turnover Through Behavioral Insights

A new report from the Behavioral Insights Team & the University of California at Berkeley connects a sense of belonging to employee retention

Over the course of a year, the average 911 emergency service dispatcher will take over 2,400 phone calls. These calls can range from connecting a resident to medical care for a sprained ankle to dispatching the right support for someone whose life is being threatened or in imminent danger. The variability of these calls creates a high-stress work environment that is both emotionally exhausting and potentially traumatic, exacerbated by the long hours of an inherently stressful job that requires mandatory overtime and pays low wages… READ MORE