by ECC Editor | Mar 24, 2020 | Articles
The recent coronavirus global pandemic has led to organizations rapidly instituting telework programs or, in some cases, mandating it. With an increasing number of employees now working from home due to the COVID-19 pandemic, how can IT leaders ensure teleworkers making a call to 911 reach the right public safety answering point and that first responders are dispatched to the right location?
Unfortunately, in recent years, far too many emergency responders have been sent to the wrong location after receiving a 911 call. At a minimum, these errors can… READ MORE
by ECC Editor | Mar 21, 2020 | Comm Center News
The Arkansas Division of Emergency Management is urging families statewide to sign up for Smart911 to enable coronavirus awareness for 9-1-1 and emergency responders.
Smart 911 is a free service allowing people to submit their personal medical information to 9-1-1 and to first responders to enable them to better assist each individual based on their individual risk level for coronavirus… READ MORE
by ECC Editor | Mar 21, 2020 | Comm Center News |
Hendersonville Mayor Jamie Clary and Sumner County Mayor Anthony Holt joined several other city and county mayors on Friday in declaring separate state of emergencies in the wake of the COVID-19 pandemic.
Tennessee Gov. Bill Lee signed an emergency declaration on March 12. President Donald Trump declared the coronavirus a national emergency on March 13.
Eleven Sumner County residents have tested positive for the virus, according to the Tennessee… READ MORE
by ECC Editor | Mar 21, 2020 | Comm Center News
JOHNSON CITY, Tenn. — Five-million dollars in state funds proposed to renovate a historic courthouse in Johnson City survived the last round of cuts as lawmakers rushed to pass a state budget amid concerns about the coronavirus.
Members of the Tennessee General Assembly approved a $39.8 billion state budget Thursday night which included $5 million to renovate the historic Ashe St. courthouse in Johnson City… READ MORE
by ECC Editor | Mar 21, 2020 | Articles
911 calls are more important than ever. Public Safety Access Points (PSAP) need to evolve with the use of VoIP and mobile devices. You can have one phone number that is assigned to a cell phone, wireline phone, tablet, and laptop. Knowing where that device is when calling 911 is not simple. We are in a transition state moving to Next Generation (NG) 911.
Mark Fletcher, Chief Architect for Public Safety Solutions at Avaya www.avaya.com and Gary Audin recorded this podcast based on a meeting at the International Avaya User Group (IAUG) conference. Mark was influential in the… READ MORE
