The recent coronavirus global pandemic has led to organizations rapidly instituting telework programs or, in some cases, mandating it. With an increasing number of employees now working from home due to the COVID-19 pandemic, how can IT leaders ensure teleworkers making a call to 911 reach the right public safety answering point and that first responders are dispatched to the right location?

Unfortunately, in recent years, far too many emergency responders have been sent to the wrong location after receiving a 911 call. At a minimum, these errors can… READ MORE

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