MAYOR LIGHTFOOT URGES RESIDENTS TO USE SMART911 TO PROVIDE CRITICAL INFORMATION TO ASSIST FIRST RESPONDERS AMID COVID-19 OUTBREAK (IL)

To better assist first responders responding to emergencies during the Coronavirus Disease 2019 (COVID-19) outbreak, Mayor Lori E. Lightfoot and Office of Emergency Management and Communications (OEMC) Executive Director Rich Guidice today urged Chicago’s residents to sign up for Smart911, a free, voluntary and secure service that allows individuals and families to provide critical medical information when they call 9-1-1. By creating a Safety Profile that is automatically displayed to the 9-1-1 call taker, the service allows residents to self-identify to first responders if they … READ MORE

Madisonville PD dispatcher graduates from DCJT (KY)

MADISONVILLE, Ky. (3/28/20) — Madisonville Police Department dispatcher Kaleb M. White is among 22 law enforcement dispatchers who graduated Wednesday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training.

The graduates hail from communications centers across the state, and comprise DOCJT’s 131st telecommunications academy class, which first began in 1999.

The students graduating from the Public Safety Dispatch Academy represent the successful… READ MORE

‘Somebody has to be there to answer that 9-1-1 call’: emergency dispatchers continue serving the public during COVID-19 pandemic (CA)

Emergency dispatch has never been more essential.

With mandates requiring tens of thousands of city residents to remain indoors in attempts to curb the spread of the coronavirus, the staff at the Santa Barbara Police Department’s Public Safety Dispatch Center continue to answer the call of duty — albeit with some procedural adjustments.

Lorena Renteria has served as the voice on the other line for the past 23 years. She’s experienced quite a bit over the time and knows just how vital her job is… READ MORE

Senate COVID-19 relief package does not address T-Band repeal, 911 items

U.S. senators unanimously approved a $2.2 trillion COVID-19 relief package late Wednesday, but the legislation does not include language that would repeal a mandate to auction T-Band spectrum or address 911-related issues that have been prioritized by public-safety officials, according to Beltway sources.

Having public-safety-communications language included in the Senate bill was a goal for many in public-safety circles, because getting legislation passed through a very partisan Congress has proven difficult in recent … READ MORE