To better assist first responders responding to emergencies during the Coronavirus Disease 2019 (COVID-19) outbreak, Mayor Lori E. Lightfoot and Office of Emergency Management and Communications (OEMC) Executive Director Rich Guidice today urged Chicago’s residents to sign up for Smart911, a free, voluntary and secure service that allows individuals and families to provide critical medical information when they call 9-1-1. By creating a Safety Profile that is automatically displayed to the 9-1-1 call taker, the service allows residents to self-identify to first responders if they … READ MORE