he Cumberland County 911 Communications Center is now in an elite group of communication centers achieving triple accreditation status with an international organization, according to a news release from the agency.
Earlier this month, the 911 Center was accredited in a third protocol discipline — police dispatch — by the International Academies of Emergency Dispatch, according to a news release… READ MORE
UCSON, Ariz. — The Santa Cruz County Sheriff’s Office has announced Text-to-9-1-1 is coming to the area later this month.
In a tweet, the Office says the feature will be made available May 18th.
No other details were shared about the feature, but those in need of help are encouraged to “Call if you can, text if you can’t!” in a matter of days… READ MORE
Public safety answering points (PSAPS) have for years faced shortages of workers and that’s why it is crucial during the coronavirus outbreak to keep call takers healthy and at work, and also deal with the mental strains of the pandemic.
That is one of the takeaways of surveys done by the National Emergency Number Association (NENA) that wanted to take the temperatures of PSAPs across the country to learn how they have handled the pandemic, what measures they have…READ MORE
Nashville 911 operators need more intensive training and better quality assurance checks, according to recommendations from the mother of a Waffle House shooting victim.
The city settled a lawsuit from the family of victim Akilah DaSilva last month, a day before the two-year anniversary of the deadly attack. Under the terms of the agreement, the family received $35,000 and the city agreed to consider policy proposals in good faith to make the 911 response system more effective… READ MORE
CHARLOTTESVILLE, Va. (WVIR) – The Charlottesville-UVA-Albemarle Emergency Communications Center (ECC) has stepped up its effort in the wake of the coronavirus pandemic, which is causing a financial punch to its budget.
ECC estimates it will have spent more than $220,000 on just responding to COVID-19 between the months of March and June. Leaders met Thursday, May 14, giving them a chance to look at making changes to the upcoming budget… READ MORE
