by ECC Editor | Oct 23, 2020 | Articles, Comm Center News
The results of a workplace assessment recently completed for Tucson’s Public Safety Communications Department has caused concern among city leaders who are working to address “fundamental problems in the operation of the department.”
The department is responsible for dispatching 9-1-1 calls for police and fire departments.
The third-party review by Traaen & Associates LLC includes interviews with 108 employees and outlines a variety of workplace issues, including staffing levels, recruitment, training, employee morale, instances of harassment and lack of accountability… READ MORE
by ECC Editor | Oct 23, 2020 | Jobs
The Shawnee County Sheriff’s Office beginning Friday will hold open interviews for people who wish to become dispatchers for the Shawnee County Emergency Communications Center, Sheriff Brian C. HIll said in a news release Wednesday.
Starting pay for dispatchers is $15.97 an hour, according to a news release put out by the sheriff’s office… READ MORE
by ECC Editor | Oct 23, 2020 | Jobs
RiverCom 911 is currently hiring to fill several telecommunicator positions. The dispatch center is currently down seven people and is looking for candidates to apply.
“The perfect candidate for RiverCom is someone who can multitask very well,” said Misty Viebrock, executive director. “Being able to have a ‘split ear’ is what we call it.”
The job requires telecommunicators to answer 911 calls, business lines while also managing the radio that police units, fire and EMS uses… READ MORE
by ECC Editor | Oct 23, 2020 | Comm Center News
Dispatchers often are the under recognized members of an emergency response team, working behind the scenes, gathering essential information from often frantic callers and relaying that critical information to first responders.
According to 911dispatcheredu.org, dispatchers need to have the ability to take control of situations that may be chaotic, heart-wrenching, stressful, confusing and frenzied. It also says they must be organized, adept at multi-tasking, level-headed and trustworthy… READ MORE
by ECC Editor | Oct 22, 2020 | Comm Center News
(WTVG) – The Wood County Sheriff’s Office is now able to handle 9-1-1 interactions through text message, allowing those who feel they would be endangered by placing a call.
Sheriff Mark Wasylyshyn says: “Dialing 9-1-1 in an emergency is still the preferred way to request help, and the public is reminded to Call if you can, text if you can’t. Texting should only be used when you are unable to make a voice call to 9-1-1. We are excited to be able to launch this service to our citizens of Wood County… READ MORE
