The results of a workplace assessment recently completed for Tucson’s Public Safety Communications Department has caused concern among city leaders who are working to address “fundamental problems in the operation of the department.”

The department is responsible for dispatching 9-1-1 calls for police and fire departments.

The third-party review by Traaen & Associates LLC includes interviews with 108 employees and outlines a variety of workplace issues, including staffing levels, recruitment, training, employee morale, instances of harassment and lack of accountability… READ MORE