Public Safety Communications Supervisor (TX)

The Public Safety Communications Supervisor assists in the management of the Communications center daily operations, which includes supervising personnel and monitoring the Communications Center for procedural adherence in responses to calls for Police, Fire, Emergency Medical Services (EMS) or other received calls for service. The Public Safety Communications Supervisor will also perform the duties of a Public Safety Communications Specialist as needed.

  • Supervises the day-to-day operations of the public safety communications center while on shift… READ MORE

Hiring Hoosiers: IFD looking for more first responders to answer the call in an emergency situation (IN)

First responders are needed to fill a critical role in public safety in the Circle City.

The Indianapolis Fire Communications Center is looking to hire telecommunicators to answer 9-1-1 calls and dispatch crews.

These essential workers are a lifeline to people in some of their scariest moments, and the telecommunicators also serve as support for other first responders on the scene… READ MORE

RapidSOS functionality helps 911 centers overcome outages after Nashville explosion (TN)

When the Dec. 25 explosion in Nashville caused outages that prevented 911 calls from being completed, many 911 centers turned to technology from cloud-based RapidSOS to both identify and locate emergency callers, so response efforts could be initiated, according to officials from RapidSOS and a Tennessee 911 center.

Cassie Lowery, assistant director at Rutherford County (Tenn.) Emergency Communications District, said the workaround is representative of the resourcefulness of the telecommunicators and other personnel at her 911 center, which also lost Automatic Location Identification (ALI) data for all 911 calls received during the outage… READ MORE

STUTSMAN COUNTY COMMUNICATIONS CENTER RESTRUCTURING APPROVED (ND)

JAMESTOWN, N.D. (NewsDakota.com) – There will be some restructuring within the Stutsman County Communications Center this year.

Shannon Larson, Human Resource Director for the county, reported Tuesday that due to some retirements, they would need to look at filling the positions with one of their communications supervisors.

Larson added that all three supervisors agreed to learn a specific portion of the Communications Support position. She says Emergency Manager Jerry Bergquist says this would add some depth to the department… READ MORE

Police Department Dedicates New Chief Mark Minichini Communications Center (NJ)

BELLEVILLE, NJ – The Belleville Police Department’s new communications center will not only provide officers with upgraded equipment to help them continue to keep residents safe and secure, but it will help keep the officers safe, too.

The center where police, fire and general 911 emergency calls are routed has been moved into a closed space inside police headquarters, taking it from a common area inside the building to a designated place where COVID-19 protocols such as social distancing are easier to follow… READ MORE