If you dial 9-1-1, you expect someone to answer—no matter what. That’s a promise public safety teams make to every community, and it’s a promise that technology must keep too. But as we upgrade our nation’s communication networks from legacy infrastructure to modern fiber and wireless, there’s a challenge many people don’t see: some Public Safety Answering Points (PSAPs) – the official name of 9-1-1 call centers – still rely on older systems that weren’t built for this new world.
Public Sector Grants Announcements
WEBINARS
Protecting 4.9 GHz for Public Safety
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.Recent Posts
- AI is now listening to 911 calls in Summit County — and helping dispatchers in real time (OH)
- Austin adopts $6.6 billion budget, creates new emergency communication office (TX)
- The future of the telecommunicator: How AI is changing dispatcher training
- New Orleans Deploys AI for 911 Calls—What Are Other Cities Doing? (LA)
- Charleston Co. unveils $2.4 million renovations to consolidated emergency communications center (SC)

