by AllThingsECC.com | May 20, 2021 | Articles, Comm Center News
In 2019, of all of U.S. states/territories, only twelve require the Emergency Communications Officer (ECO) to meet hiring (character) standards, only twenty-nine require basic training standards, only twenty-three require continuing-education standards, and only twenty-four require use of pre-arrival medical instruction protocols. Furthermore, the federal government misclassifies the profession within its Office and Administrative Support occupational grouping, as opposed to the Protective…
by AllThingsECC.com | May 19, 2021 | Comm Center News, Video
911 dispatcher Marra Wargo talks about getting a call about a choking dog and how she was able to talk the owner through performing the Heimlich maneuver on the dog. [VIDEO]
by AllThingsECC.com | May 19, 2021 | Comm Center News
The City of Odessa’s Public Safety Communications Department on Monday received the Telecommunicator Team of the Year Award from the Texas Association of Public Safety Communications Officials.
In July 2020, APCO presented the same award to the city for their work during the Aug. 31, 2019, active shooter incident, according to a city press release…
by AllThingsECC.com | May 18, 2021 | Comm Center News
The City of Chicago’s Office of Emergency Management & Communications (OEMC) is introducing a new feature available as part of the Smart911 platform to assist the Chicago Police Department in better serving Chicago communities. Residents with a Smart911 safety profile who have a home surveillance camera that captures the public way can partner with the Chicago Police Department in the event that a crime occurs in their neighborhood. By simply opting in on an existing Smart911 profile or by creating a new profile, residents can volunteer to share home
surveillance camera footage by allowing the Chicago Police Department to contact them in the event of a crime…
by AllThingsECC.com | May 18, 2021 | Jobs
ESSENTIAL JOB FUNCTIONS
· Performs dispatch duties for the Franklin County Consolidated Communications Department – receiving and dispatching emergency and non-emergency calls for law enforcement, fire, emergency medical services (EMS), rescue and Haz-Mat response; receiving and dispatching emergency and non-emergency calls for various government agencies, utility companies, and other service agencies; monitoring radio communications; providing directions and other information to officers in the field; and calling wrecker companies, etc.
· Enters information into the system regarding wanted or missing persons as well as enter stolen items
· Provides routine assistance and information to callers, such as taking messages, providing directions, routing calls, etc. Initiates calls to persons at the request of officers…
