by AllThingsECC.com | Jul 26, 2021 | Comm Center News
With Colorado wildfire season officially in full swing, fast and ultra-reliable communication is key for our state’s first responders.
Eagle County public safety agencies are transforming their communication technology with FirstNet, built with AT&T a special nationwide wireless network.
Justin Kirkland, Chief of Gypsum Fire Protection District, tells us the impacts of FirstNet have been real, tangible and, at times, lifesaving during wildfire season…
by AllThingsECC.com | Jul 26, 2021 | Comm Center News
MACOMB COUNTY, MI — Macomb County has completed work on its new dispatch training center at the Macomb County Emergency Management and Communications Technical Services Building in Mount Clemons.
The center will provide training programs to police, fire and EMS dispatch workers through live scenarios, officials said in a news release. In a partnership with the Public Service Institute at Macomb Community College, dispatchers enrolled in the college’s Basic Emergency Telecommunicator Course will also be able to utilize this center as part of their program.
“Dispatchers are oftentimes the unsung heroes of the public safety profession,” Macomb County Executive Mark Hackel said. “They perform an essential function in protecting our communities because they are the connection point for police and fire. But that service requires a lot of training, as dispatching has gotten more technical in the last few years with text to 911, CAD systems and other digital platforms…
by AllThingsECC.com | Jul 26, 2021 | Jobs
Respond to emergency and non-emergency calls for assistance and information. Perform emergency medical dispatch and crisis intervention services. Ask virtual questions and provide pre-arrival instructions for emergency medical calls. Monitor and operate a radio console and computer equipment.
Company Description
County Government Office…
by AllThingsECC.com | Jul 26, 2021 | Jobs
ResponsibilitiesUnder direction from the Emergency Communications Associate Director, incumbents shall supervise subordinate dispatchers during a specific shift. The incumbent will delegate and review work assignments; provide training and complete performance evaluations; assess staffing needs and develop the work schedules of subordinate dispatchers to ensure the Communications Center is appropriately staffed 24 hours a day, 7 days a week.
- Make independent decisions concerning when to deviate from standard operating procedures to appropriately address unusual emergency response situations.
- Handle a large volume of radio, telephone and telecommunication traffic; ability to recognize an emergency situation and take appropriate action…
by AllThingsECC.com | Jul 26, 2021 | Articles, Comm Center News
SALT LAKE CITY – Priority Dispatch® is revolutionizing the emergency dispatch industry with its new cloud-based calltaking software, ProQA® Discovery, which can be deployed and maintained 100% virtually, including implementation, training, certification, and quality assurance. ProQA software has long been recognized as the standard of care for emergency calltaking with its research-based medical dispatch protocols created and backed by the International Academies of Emergency Dispatch™. Now ProQA Discovery will help modernize emergency dispatch calltaking by bringing flexibility, innovation, and high performance to communities of every size – especially sheriff-based departments…
