Group of Waukesha dispatchers unite to run job’s stress away (WI)

by | Apr 13, 2026 | Comm Center News

The Waukesha County Communications Center of dispatchers manages the calls and text messages for 20 police, fire and emergency medical service departments.

And those who work there are used to 12-hour shifts, five days a week.

Patrick McNally, Nathan Russell, Kontessa Mouzon, Jasmine Freeman, Ashley Stilling and Tracy Meunier do their best to manage the stress of the job. They might encouage each other to do a few squats to break up the day. Or hit the in-office gym.

The calm in the chaos: Honoring Marshall County’s first, first responders(IA)

by | Apr 10, 2026 | Comm Center News

Each year, during National Public Safety Telecommunicators Week, we are given a dedicated moment to recognize a group of professionals who are essential to public safety, yet often remain unseen. These are the unseen heroes, the calm during the storm, the ones who answer the call when someone’s life has been flipped upside down. These are our 911 Communications Specialists, the Nation’s true “First, First Responders.”

National 9-1-1 Education Month and National Public Safety Telecommunicators Week is April 12-18

by | Apr 7, 2026 | Comm Center News

The City of Chicago’s Office of Emergency Management and Communications (OEMC) is celebrating National 9-1-1 Education Month to honor the outstanding contributions of the City’s 9-1-1 call takers and dispatchers. Additionally, OEMC will celebrate National Public Safety Telecommunicators Week, April 12-18 and will hold the annual employee Awards Ceremony on April 16.