DHS Launches Lab to Test Next-Gen 911 System Compatibility

The Department of Homeland Security’s Science and Technology Directorate has established a new laboratory to ensure Next Generation 911 systems work seamlessly across jurisdictions and technology providers, Federal News Network reported. The initiative aims to prevent communication breakdowns as states and localities transition from analog infrastructure to modern, internet protocol-based emergency networks.

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Fire departments across Winnebago County leave Mercyhealth’s 911 system (IL)

 Chief Joel Hallstrom braced for a leap of faith.

Since 2019, North Park Fire Protection District depended on Mercyhealth’s Rockcom: the nonprofit’s system dispatched first responders after receiving calls from 911 centers around Winnebago County.

“There’s a bit of a disconnect when the 911 centers have to make a phone call to our dispatch when we were at Rockcom,” said Hallstrom.

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