by AllThingsECC.com | Jan 6, 2022 | Comm Center News
When Terra Culley became a part-time dispatcher nearly 24 years ago, she had no idea it would lead to her penning monthly newspaper columns that now have been compiled into a book. November 29 was the release date for “Beyond the Voice of 9-1-1 Dispatch.” It is a collection of some of her favorite columns, long enjoyed by readers of The Licking News, The Cabool Enterprise and the Houston Herald.
“It never even occurred to me that I’d ever write,” said Culley, who uses the columns, and now the book to provide insight into what a dispatcher deals with on a daily basis…
by AllThingsECC.com | Jan 6, 2022 | Comm Center News
A man in Sweden is alive today thanks to — in part — a drone. The 71-year-old had a heart attack while shoveling snow in December and was resuscitated by a nearby doctor after a drone flew in a defibrillator, Everdrone reported Tuesday.
Someone having a heart attack needs help within 10 minutes in order to survive. Everdrone’s Emergency Medical Aerial Delivery (EMADE) service is designed to deliver help as quickly as possible — it allows emergency dispatchers to send a drone carrying the device to a caller’s home, kickstarting the lifesaving process before the ambulance arrives at their home. In this particular patient’s case, it took three minutes for the services to deliver the defibrillator to his home. A bystander, who happened to be a doctor on the way to his job, used the AED on the patient after providing CPR…
by ECC Editor | Jan 6, 2022 | Comm Center News
In a release, they noted, “Currently, Niagara EMS is experiencing significant operational demands which, if not addressed, could result in a disruption to service.
To that end, they said, “Effective immediately and until further notice, Niagara EMS is implementing pre-defined plans designed to maintain essential response levels.”
That means, dispatchers will send callers, whose situation are deemed less serious “to the Emergency Communication Nurse, where alternative care options will be discussed. This may mean some callers identified with non-life threatening emergencies may wait longer to speak to a nurse for secondary assessment… READ MORE
by ECC Editor | Jan 6, 2022 | Articles, Comm Center News
With all of the distractions in 2021, many people aren’t aware of a new federal requirement that governs 911 calls and the phone systems that originate these calls. These new laws particularly impact the vast number of organizations that migrated to cloud telephone providers to support remote workers during COVID-19. In August 2019, the Federal Communications Commission (FCC) adopted rules to strengthen emergency calls. The newest requirement is the second part of RAY BAUM’S Act, which applies to multi-line telephone systems (MLTS). That means the laws apply to every business with two or more phone lines as part of their phone system… READ MORE
by AllThingsECC.com | Jan 5, 2022 | Comm Center News
GREEN BAY, Wis. (WBAY) – The Brown County Public Safety Committee voted Tuesday night to use $2.2 million from the American Rescue Plan Act, also known as ARPA, to construct a new, 300-foot 911 communications tower.
The budget item now goes before the Brown County Board of Supervisors for a final vote.
“There’s going to be some zoning and some conditional use permits and things like that that we’re going to have work through,” Brown County Public Safety Communications Director Cullen Peltier said…
