Don’t Ignore New 911 Compliance Regulations for 2022

With all of the distractions in 2021, many people aren’t aware of a new federal requirement that governs 911 calls and the phone systems that originate these calls. These new laws particularly impact the vast number of organizations that migrated to cloud telephone providers to support remote workers during COVID-19. In August 2019, the Federal Communications Commission (FCC) adopted rules to strengthen emergency calls. The newest requirement is the second part of RAY BAUM’S Act, which applies to multi-line telephone systems (MLTS). That means the laws apply to every business with two or more phone lines as part of their phone system… READ MORE