Lisa McCool-Rataczak, director of the McDonald County 911 Center, reported the center replaced its phone system early this year. The new system is more redundant, has more features and is […]

Caller placed approximately 143 calls, tied up sheriff’s dispatch line for three hours           GRAND RAPIDS, MICHIGAN — U.S. Attorney Mark Totten today announced that Jonathan Joshua Munafo, 35, most recently of Winter Park, Florida, was sentenced by U.S. District...

The Industry Council for Emergency Response Technologies (iCERT)—a key association of 911 vendors—expressed support for $15 billion in federal funding of next-generation 911 (NG911) deployments throughout the U.S., as well as borrowing authority to ensure that monies...

STAMFORD — Stamford’s police union says it intends to file a complaint to the state Board of Labor Relations after the city this month stopped stationing a sergeant at its 911 communications center to supervise dispatchers during midnight and weekend shifts, calling...

SANDPOINT — Amber Lindsey originally wanted to be a police officer. An injury derailed those plans prompting her to switch her plans to dentistry. It was then a friend told her about a position at Bonner County Dispatch. Lindsey, then 20, got the job where she has...

The City of Austin is planning to make salary adjustments leading to more pay for some existing 911 Call Takers and Police Dispatcher staff to address pay compression that resulted from the recent Living Wage increase. These efforts, combined with stipends and the...

Effective immediately, the Winchester Emergency Communications Center will be using a new technology, Prepared Live, which allows 911 callers to share a livestream from their locations with the dispatch center and provide "eyes-on-scene" capability. The Winchester...

FLORENCE — Florence County 911 Central Dispatch recently was named SC APCO/NENA 911 Center of the Year at the annual SC APCO/NENA Conference in Myrtle Beach.

A Knox County Commission Legislative Briefing was held on Tuesday evening at 605 Bernard Ave in Knoxville. The purpose of this meeting was to give a tour of the communications center and to answer questions.

CHARLES TOWN—Jefferson County Commissioner Tricia Jackson found herself as the lone vote against a reorganization of the county’s E911 Communication Center that included the elimination of three dispatcher positions.

Oct. 22—Cobb's 911 Director sees brighter days ahead when it comes to attracting candidates to be Cobb's front line public safety professionals.

LAS VEGAS (KTNV) — Calls for help come into the LVMPD Communications Center 24 hours a day seven days a week, and the men and women working inside the buildings walls have to coordinate the emergency response to save lives.

Orland Park, IL -- Illinois Senator Michael Hastings joined officials of the Orland Fire Protection District on Thursday to announce the award of a $610,000 State Grant to enhance the district's regional 911 emergency system and "save more lives."

RALEIGH, N.C. — Thursday marks one week since a mass shooting clamed the lives of five people and injured two others in Raleigh’s Hedingham neighborhood. WRAL News spoke with Raleigh-Wake Emergency Communications Center telecommunicator Tracy La Cascia, who took some...

  The woman on the line had called 911. She had her dog but was otherwise alone. And she was terrified. “She said she woke up and her whole house was surrounded by flames and she had no way out,” KT McNulty remembered.

Next Generation 911 will replace CCPD's current analog system and bring much needed upgrades to the MetroCom system. READ FULL ARTICLE

Dispatchers at the Volusia County Communications Center handled nearly 12,000 calls as Tropical Storm Ian battered the area, flooding neighborhoods and trapping residents in their homes, officials said. Emergency 9-1-1 call takers fielded 11,954 calls on Sept. 28 and...

Residents of Austin, Texas, have been left waiting during emergency situations as a result of high staff vacancy rates. In the month of October, only 64.09% of 911 calls were answered within 15 seconds, well below the national standard of 90% in 15 seconds or less....

 On May 30 at around 4:45 a.m., 911 safety dispatcher Ann Marie Cafuentes had to rely completely on her training to help deliver a healthy baby girl. On Monday, Cafuentes met the family for the first time. READ FULL ARTICLE

YANCEY COUNTY, N.C. (FOX Carolina) - The Yancey County Sheriff’s Office announced that a $4.8 million grant from the North Carolina 911 Board was recently awarded to Yancey County Emergency Communications (911) to help build a new communications center.