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County, city leaders argue over dispatch center (NM)
Chaves County commissioners and Mayor Dennis Kintigh are battling over the region’s emergency communications dispatch center. At the same time, both sides also are saying that there should be more cooperation among the two government bodies. Kintigh wants the...
Jennifer Schermerhorn among 9-1-1 operator grads (OR)
Seaside dispatcher Jennifer Schermerhorn is among graduates of the Oregon Department of Public Safety Standards and Training 117th Basic Telecommunications Class. The three-week course includes emergency call handling techniques, stress management, civil liability,...
Editorial: 9-1-1 disruption should prompt swift search for answers (MI)
Sometimes you learn things you never wanted to know. Like, what happens when the entire state’s 911 system goes down? We found out on Friday morning when dispatchers statewide realized their phones weren’t ringing — and it wasn’t merely a quiet night. READ...
York County 911 center hires new director, aims to enhance relations with first responders (PA)
YORK COUNTY, PA — The York County Commissioners announced on Friday that they have hired a candidate to lead the county's 911 director. Matthew Hobson will become York County's 911 director and will begin leading the center on Feb. 10. READ MORE
Washington National Guard showcases network and communications equipment utilized during and after a disaster (WA)
Following a disaster, the ability to communicate is critical. Emergency responders have to know the needs of a community to provide efficient, effective help. "In the wake of a large-scale disaster, communication systems are usually a mess," said Tech Sgt. Ian...
FIRE-EMS & TELEMEDICINE – WORKING TOGETHER TO IMPROVE OUTCOMES (NJ)
[...] As shown by a 2018 study in Houston, Texas, when firefighters were dispatched with EMS, firefighters were the first to arrive on-scene by almost 2 minutes in 46.7% of calls. Those two minutes can drastically improve outcome. So why not have a system that allows...
Disaster Recovery and Damage Assessment with FirstNet in Southern Ohio (OH)
On Memorial Day 2019, severe storms ravaged states from Idaho and Colorado to Pennsylvania and New Jersey. Forecasters estimate that nearly 55 tornadoes may have touched down across eight states in this region, and some of the heaviest damage occurred outside of...
Polaris Networks will deliver a brand-new product called Mission Critical Test Platform (MCPT)
The product will be deployment ready out of the box and will include all needed software, hardware (e.g., server, eNodeB etc.) and installation instructions (both written and video). Polaris Networks has been in the product development business for over 15 years and...
First responders work cohesively, save a life in Dublin (NC)
On the call to 911, a voice describes an emergency involving an infant. She’s not breathing. Emotion escalates. What can be done? How long before help arrives? Will she make it? Among Bladen County’s trained elite, first responders act quickly. There’s a team, from...
Rosamond Community Service District expanding offices (CA)
ROSAMOND – Adding nearly 9,000 square feet in building expansions was the main action item for the Jan. 22 Rosamond Community Services District meeting. “It’ll add additional secure space for the on site record storage and the cost of storing records off site will be...
La Vergne 2nd Fire Chief Clark Speaks Up About Department and talks about changes in Fire Dispatch [TN)
(La Vergne, TN) It has been one year since Chris Clark was officially installed as La Vergne's second fire chief and since then there have been many internal and external changes that Chief Clark believes will help the department succeed over time. [...] Recently,...
Have what it takes? Brazos County hiring 911 dispatchers (TX)
BRYAN, Texas — Brazos County is opening their hiring pool for 911 dispatchers. Those who excel at multitasking are encouraged to apply, because it is far more than just answering phone calls. “We like to think of ourselves as the first on scene and the first...
9-1-1 Advisory Board works on bylaws, will fine tune emergency dispatching (MA)
CAMBRIDGE — The Dorchester County 9-1-1 Advisory Board began a process to address concerns with the county’s 9-1-1 system at a meeting Tuesday morning in Cambridge. The meeting, attending by Dorchester Council President Jay Newcomb, County Manager Keith Adkins, and...
Senator Cantwell wants 5G spectrum auction to fund rural broadband expansion, NG9-1-1
Several U.S. Senators, led by Washington’s Maria Cantwell, want the proceeds from an upcoming spectrum auction to go toward bridging the urban-rural digital divide. Cantwell introduced legislation this week that would ensure some of the proceeds from a public auction...
911 Location Communication Workgroup to Start at HTNG
On August 1, 2019, the FCC adopted a Report and Order to implement the 911 direct dial and notification requirements of the Kari's Law Act of 2017 for multi-line telephone systems that are deployed in hotels, office buildings, schools and many other locations. The...
The Monitoring Association (TMA) onboards 63rd PSAP in TN
The Monitoring Association (TMA) announced the onboarding of its 63rd PSAP in the United States — The Metropolitan Nashville Davidson County Tenn. Department of Emergency Communications. Launched in 2011 as a public-private partnership, TMA’s ASAP-to-PSAP...
Why It’s an Exciting Time to Work as an ISV in Public Safety
First responders encounter dangerous, life-threatening situations on a regular basis. As they respond to natural disasters, accidents, criminal activity, and other incidents, public safety organizations need real-time information to inform their decision making and...
Internet-delivered therapy program to support public safety personnel (Canada)
Public safety personnel (PSP) in Saskatchewan have a new on-line tool to help them manage and maintain their mental health and well-being. The University of Regina today announced the launch of the new Public Safety Personnel Internet-delivered Cognitive Behaviour...
The Public Safety LTE & Mobile Broadband Market – Global Industry to Exhibit Above Average Growth During 2017-2030
Until recently, LTE has predominantly been considered a supplementary mobile broadband technology in the public safety sector, to provide high-bandwidth data applications that cannot be delivered over existing narrowband LMR (Land Mobile Radio) systems. However, with...
BrandPost: Overcoming Technology and Funding Challenges to NG911 Adoption
Operators at 9-1-1 centers nationwide answer about 240 million calls a year, according to the National Emergency Number Association. How those calls are handled in an emergency can mean the difference between life and death. Every second counts, which means the...
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We welcome your insights on the experiences and operational challenges you encounter as a public safety professional. By participating in this FirstNet Authority survey, you’ll help shape future enhancements to ensure they meet the mission‑critical, real‑world needs of the public safety community. The survey takes approximately 10-15 minutes to complete.
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PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
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Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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