The emergency dispatch service for the Graham police and fire departments on New Year's Eve is moving to Burlington.  Alamance County has two centers that dispatch responders when someone calls 911. Burlington has an emergency communications center at the...

This year, during a world-wide pandemic, Shawnee Communications Center processed thousands of calls for emergency assistance. Some of these calls for help were familiar, while others were new in nature and the way in which they were processed to maintain the safety of...

The City of Ferris has shifted their 911 dispatch service to Ellis County after three of their four dispatchers have been diagnosed with COVID-19. One of those to become ill, Mike Atwell, died earlier this month. “In a small community like this it impacts everybody...

The Flathead County commissioners passed a resolution recently establishing a special taxing district for the Flathead Emergency Communications Center, meeting the requirements of a ballot measure voters passed in November to increase funding for 911 services and...

Men and women inside the Greenville County Sheriff's Office communications center field more than 500,000 emergency calls per year. Helping people respond to crises and dispatching deputies to the scenes have been at the core of the responsibilities of about...

DELAWARE COUNTY, PA — Emergency responders in Delaware County will soon be better equipped to serve residents in need. Officials recently announced the county's 911 system was awarded a grant that will help improve emergency services. In total, $1.5 million was...

Bonham, Texas -- Bonham resident Tim La Vergne II was recently selected by his peers as the 2020 Telecommunications Officer of the Year in Lamar County. "I’m truly humbled that I was even considered for this award," Mr. La Vergne stated. "I really love what...

The Public Safety Spectrum Alliance (PSSA) today filed petitions asking the FCC to reconsider an order passed this fall that would let states lease 4.9 GHz airwaves—dedicated to public safety for more than 15 years—potentially setting the stage for spectrum to be in...

Pickaway becomes one of Ohio’s first 25 counties to offer Text-To 911 beginning December 28, 2020. Pickaway County is now offering Text-To-9-1-1 for residents to report emergencies for those who cannot safely call 9-1-1 in a dangerous situation, or for those who are...

CHUBBUCK — After first considering a career as a police officer, a Pocatello woman ultimately decided that serving as a police dispatcher was her preferred career path and she recently marked five years on the job. Kodi Jones said she did ride-alongs with officers...

ZANESVILLE - Council had its first hearing on Monday night of an ordinance authorizing the purchase of new dispatch desks for the city's emergency services. Installation of the new desks would involve moving the dispatch center to a new location in the city's public...

NEWTON, NJ—The Town of Newton is losing a dispatcher but gaining a town council member.  Michelle Lozier-Teets, had her last day at her part-time job as a dispatcher for the Newton Police Department on Sunday, December 27 after almost 30 years.  She will be...

ODESSA, Fla. — A Hillsborough County Fire Rescue 911 dispatcher lost everything in a house fire the day after Christmas. Zachary Williams and his family took a trip to Target. While they were out, his wife received a phone call from a neighbor. 'We got a call from a...

Friday morning, families fathered in their den or living room around a Christmas tree to marvel at the surprises Santa left and open gifts from relatives. [...]But for the people responsible for keeping the Vicksburg and Warren County safe, Christmas Day meant...

HANOVER — By the middle of next year, 911 calls in Hanover will be routed to the regional dispatch center in Duxbury. Hanover selectmen still have to approve an agreement with the Regional Old Colony Communications Center in Duxbury, slated for their Jan. 4...

The Christmas Day explosion in downtown Nashville has caused a ripple effect as far south as Birmingham, Alabama. The blast, being investigated as a deliberate act by the FBI and ATF, occurred in front of a AT & T facility. The T-Mobile cell service company said...

The Vicksburg-Warrens 911 Communications Center is upgrading its telephone system. Shane Garrard, Vicksburg-Warren 911 director, said the system built by Motorola Corp. subsidiary CallsWorks in Birmingham, Ala., will be installed during a first quarter if 2021. The...