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RAPID CITY, S.D. (KOTA) – Hearing a noise from your pocket realizing you’ve accidentally called a friend is no big deal many people have done it, but what if instead it’s an emergency dispatcher on the other side?

“First thing if you accidentally call 911, don’t hang up,” says Ted Rufledt Jr. from Pennington County 911. “Just stay on the line and talk to us and we’ll get your name and confirm your phone number and verify what’s going on.”

Pennington County 911 receives between 400 to 500 calls a day this time of the year and many of them accidental…