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Fairley students recognize 911 dispatchers (NY)
In recognition of National Public Safety Telecommunications Week, Fairley Elementary students recently found creative ways to express their gratitude to employees in that field. Students used their ELA skills and artistic abilities to create dozens of cards for...
Melissa Alterio hired as new Cobb County 911 emergency communications director (NY)
Melissa Alterio was approved as the new Cobb County 911 Emergency Communications Department director, in a unanimous vote of the Cobb County Board of Commissioners Tuesday. Alterio comes to her position after heading the Roswell 911 center for five years, and served...
Grant County Regional Dispatch Authority supervisor named 911 dispatcher of the year (NM)
GRANT COUNTY - Grant County Regional Dispatch Authority Supervisor Jasmine Sandoval has been named New Mexico's Emergency Medical Dispatcher of the Year. Sandoval, one of 200 certified emergency medical dispatchers in New Mexico, was selected to receive the...
County 911 dispatchers in new center (TX)
Modern LED light bar on police cruiser flashing red and blue emergency lights.avid_creative, Contributor / Getty Images Jasper County law enforcement officers, fire departments and ambulances are now being dispatched out of a single location that had its formal open...
911 operators doing more with less in 2020 (Canada)
The call volume coming into the Chatham-Kent police emergency communications centre (ECC) has gone up recently. A 2020 annual report presented at the police service board this week showed calls increased by seven per cent from 2019 to a total of nearly 199,776 calls...
New Ellis County Communications Network Enables Rapid Emergency Response (TX)
Photo credit Corey Rogan, Public Information Specialist Ellis County, TX – Following a tornado that touched down near Forreston on May 3rd, 2021, Ellis County’s emergency services led a coordinated and efficient response, thanks to a newly-integrated public...
73-year-old woman’s agonizing wait for help after calling 911 (FL)
On April 20 at approximately 11 a.m. a 73-year-old woman fell at her home on County Road 109 (Oakland Hills). After falling she was able to get herself to her cell phone and placed a call to 911. Upon making contact with the dispatch center for American Medical...
County may move its backup dispatch center (IN)
A backup location for the Vigo County's 911 Central Dispatch Center could be included in the new headquarters for the Terre Haute Police Department. The E911 Advisory Board agreed Wednesday to recommend the move to the Vigo County Commissioners. The move would in...
911 operator lauded for lifesaving efforts (Cayman Islands)
During her 17 years at the Department of Public Safety Communications, Chelsea Blake has handled various roles, but her recent efforts to talk an injured man through driving himself to the hospital, earned her unprecedented judicial praise. “My team and I, we’ve heard...
Fire District 3 works with excess 9-1-1 caller (WA)
Paramedics and firefighters with Clallam County Fire District 3 continue to work with a frequent caller and a few other Sequim area residents for abusing 9-1-1 for non-emergency incidents. Assistant Fire Chief Dan Orr said in a phone interview that one unnamed man who...
Downsize SPD? Seattle debates new Community Safety and Communications Center to move 911 and parking enforcement operations out of Seattle Police (WA)
A Seattle City Council committee will look to take a step Tuesday toward making good on moves made last year to move operations out of the police department after mass protests in the city called for a vast defunding of law enforcement. The city’s 2021 budget brought...
Dickinson Co. Supervisors Approve Funding Request For Communications Center Radio Consoles Upgrade (IA)
Spirit Lake)-- A major upgrade of the Dickinson County Communications Center remains on track for later this year. The county's 911 Board recently awarded a bid of $377,703 for new radio consoles for the center. That commission has agreed to cover $200,000 of the...
Racine County launches Text-to-911 service (WI)
Racine County is launching a new Text-to-911 service for residents who are unable to call 911 during an emergency. Racine County Executive Jonathan Delagrave announced the launch on Tuesday. “Safety is our highest priority, and this is a great public safety...
Escambia County EMS suffering from staffing shortages, sometimes forced to ‘hold calls’ (FL)
Calls to Escambia County Emergency Medical Services have increased during the past year, and on Sunday night, a text to EMS staff seeking relief crews noted the department was "beyond critical staffing levels" for the night, forcing supervisors to run calls. Interim...
911 Center dedicated to Michael, MacDonald (WV)
Morgan County’s 911 Center was officially dedicated last Wednesday, May 5 during an outdoor ceremony that honored two men closely tied to emergency communications in the county. County officials unveiled a wooden sign naming the facility the Michael-MacDonald 911...
Holbrook Regional Emergency Communications Center Director Stephan Hooke Named APCO International Director of the Year for 2021 (MA)
HOLBROOK — The Holbrook Regional Emergency Communications Center is pleased to announce that Director Stephan Hooke has been named International Director of the Year for 2021 by the Association of Public Safety Communications Professionals (APCO). The award...
9-1-1 dispatch centers in Boulder County enhance services and emergency notification with Smart911 (CO)
Boulder County, Colo. - Public safety officials encourage Boulder County individuals and families to sign up for a free service that provides emergency responders with more information in the event of an emergency. Smart911 allows people to create a Safety Profile...
Dearborn Heights city council votes to keep dispatch in city (MI)
The Dearborn Heights city council voted May 11 to keep the city’s emergency dispatch center, instead of joining Dearborn’s joint dispatch center, and to seek bids for equipment and upgrades. Councilmembers Dave Abdallah, Zouher Abdel-Hak, Mo Baydoun, Denise...
Research shows opportunities to improve the accuracy of dispatching pre-hospital critical care
Credit: Unsplash/CC0 Public Domain In a retrospective study of trauma patients over 65 years of age attended by KSS, it was found that, although a number of these patients had sustained a minor injury through seemingly innocuous mechanisms, a high proportion of this...
Durham opens investigation into why 911 call center went understaffed during weekend (NC)
DURHAM, N.C. (WTVD) -- It would seem Kadijia Smith would be the ideal fit for 911 operator in her hometown.The Durham native and NC Central University graduate with a degree in criminal justice said she hasn't heard anything back from the multiple jobs she's applied...
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PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
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Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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