DENTON — Mark Sheridan is the new director of Emergency Services for Caroline County. This vital job responds to roughly 7,000 calls a year. His journey began in 1986 as volunteer in Laurel, Del. He graduated from paramedic school in 1992 and started his career with...

A communications upgrade for Eddy County Fire and Rescue (ECFR) from the State of New Mexico allowed greater and extended emergency radio coverage across the county and state, said Chief Joshua Mack. The Eddy County Board of County Commissioner’s approved a $6.9...

STEUBENVILLE — With the privately owned Ambulance Service transitioning to new ownership, Steubenville Fire Chief Carlo Capaldi said Monday it’s a good time to remind residents that in the event of an emergency, they should be dialing 911 for help. Capaldi said all...

NORRISTOWN -- The Montgomery County Department of Public Safety and the Montgomery County Department of Human Resources are inviting interested candidates for the role of 9-1-1 Telecommunicator to a walk-up hiring open house this Saturday, September 18, 2021....

BAYSIDE, WI — Residents of the North Shore will now be able to text 911 in emergencies if a call is impossible. People who are deaf or hard of hearing, those who are unable to speak due to a medical emergency, or people who are in a situation where it would be unsafe...

PORTVILLE — After some 40 years, the Portville Police Department is now patrolling the town of Portville as well. Town Supervisor Tim Emley and Village Mayor Dr. Anthony Evans both said they are proud of the diversity and experience of the current police force, newly...

MANCHESTER — The Manchester Police Department has announced two promotions within the department. Chief Patrick Owens said Jesse Bravata has been promoted to sergeant and dispatcher Tom Best has been named the director of communications for the department replacing...

JESSAMINE COUNTY, Ky. (WTVQ) – A veteran emergency services director and first responder is recognized by his peers statewide. Jessamine County E-911 Director Chris Bowman has received the President’s Award from the Kentucky Emergency Services Association. Bowman...

The head of Arlington, Virginia’s Emergency Communications Center is addressing concerns that its current setup is problematic and even potentially dangerous. “We are like every other 911 center in the country, which has traditionally struggled with staffing,” center...

County Executive Matt Meyer announced Tuesday he was nominating current New Castle County Chief of Police Vaughn Bond for the position of New Castle County Public Safety Director. "This is a great day for the public safety of our communities and for the long-term...

It’s been a long wait, but Goose Creek’s first responders now have an advanced communication system that will save critical time in an emergency. It’s not only an upgrade in technology, but dispatchers are also more advanced now, ready to offer life-saving...

A  27-year-old dispatcher for Rockledge is being mourned after dying earlier this week from complications related to COVID-19. City officials announced the death of Matthew Dillon, who worked as a public safety telecommunicator with the Rockledge Public Safety...

GREENSBORO, N.C. — May 12, 2018, remains a dark day in the city of Greensboro. A fire broke out in an apartment complex early in the morning, ultimately killing five children who were part of a family of refugees from the Congo. Jeri Phillips, a 911 dispatcher in the...

The ballot amendment would shift power away from the Minneapolis Police Department and instead create a department of public safety — here’s what that means. For over a year, activists have been advocating to defund the police and shift power to other public safety...

COLDWATER, MI (WTVB) – The Branch County Central Dispatch Authority is trying to get the word out that the end of 3G wireless connection is rapidly approaching. Branch County 9-1-1/Central Dispatch Interim Director Jean Ratkowski says wireless carriers will...

Cayuga County 911 workers regularly receive calls from people in difficult and dangerous situations, but Patti Enge seems to have a knack for taking calls that end with particularly happy endings. Enge, who has been a county 911 dispatcher for over a decade, has...

Portland residents calling 911 to report emergencies are facing a “dramatic increase” in hold times, with officials saying that the system has become “unmanageable” and is “broken.” According to The Oregonian, people dialing 911 are often left waiting over two minutes...