Comm Center News
Evansville Central Dispatch: Unsung heroes of Walmart’s active shooter situation (IN)
Using information from 911 calls, Evansville Central Dispatch was able to provide police with information that led them to locate the active shooter at the Walmart on Evansville’s west side. The calm and professionalism of these dispatchers helped law enforcement save...
Order details judge’s ruling on 911 funding complaint – (VA)
An order filed Thursday explains in detail a superior court judge’s ruling regarding 911 funding which the city of Roanoke Rapids raised objections to in a complaint. Judge Jeffrey Foster ultimately ruled in the county’s favor January 4.
Tennessee Becomes First in the Nation to Integrate FirstNet with AT&T ESInet for All 9-1-1 Call Centers Statewide
Tennessee has embarked upon a plan to fully back up every one of its 9-1-1 call centers with AT&T ESInet™ and FirstNet® – America’s public safety network – to increase their reliability and resiliency. This is a major step forward for public safety as Tennessee...
Authorities release 911 call from Jeremy Renner snow plow accident (NV)
RENO, Nev. (KOLO) - Truckee Meadows Fire and Rescue is releasing the 20 minute, 911 call from the New Year’s Day crash that left actor Jeremy Renner hospitalized .
Bishop Police Department clears up confusion about dispatch services (TX)
BISHOP, Texas — Residents of Bishop will no longer talk to dispatchers located in their city. Instead, someone in Corpus Christi will be on the other line, answering their call for help.
Monroe County Central Emergency Dispatch Center workers vote to unionize (IN)
Workers of the Monroe County Central Emergency Dispatch Center, who are employed by the City of Bloomington, voted 17-0 to unionize Tuesday. The workers are asking the city to recognize them as first responders, treating them in a similar way to BPD and BFD, according...
911 dispatcher talks caller from jumping off bridge (NC)
ASHEBORO — A 911 telecommunication was honored for talking a 13-year-old teenage from jumping off a bridge. On Dec. 29, 2022, a 13-year-old female of Asheboro called 911. The juvenile was experiencing an emotional crisis and threatening to jump off of a bridge...
GOTTHEIMER ANNOUNCES $1.3 MILLION FEDERAL INVESTMENT CLAWED BACK FROM WASHINGTON FOR SUSSEX COUNTY FIRST RESPONDERS (NJ)
NEXT-GEN 9-1-1 DISPATCH TECHNOLOGY FOR NEWTON, ANDOVER, SPARTA, AND HARDYSTON Today, January 17, 2023, U.S. Congressman Josh Gottheimer (NJ-5) joined with Sussex County first responders and local leaders to announce a new $1.3 million federal investment clawed back...
OP-ED: WHAT COMMUNITIES CAN LEARN ABOUT CARDIAC RESPONSE FROM DAMAR HAMLIN INCIDENT
GOOD INFORMATION FOR COMMUNICATIONS CENTER STAFF AND FIRST RESPONDERS The unsettling collapse of Buffalo Bills safety Damar Hamlin during a Monday Night Football game brought sudden cardiac arrest to the attention of millions of Americans. Surviving sudden cardiac...
Oxford County dispatch evacuated Saturday after bomb threat was reported there
A thorough search of the property was conducted, and no suspicious devices were found. The Oxford County Regional Communication Center was evacuated for several hours Saturday while officials conducted a thorough search of the property after a bomb threat was called...
Apple seeks 911 dispatcher feedback over Emergency SOS skier misfires
Apple is starting to collect information from dispatchers working in 911 call centers about incorrect calls from skiers' iPhones triggered by Emergency SOS and Crash Detection. The introduction of the Crash Detection feature for the iPhone 14 and Apple Watch has led...
Washington County emergency responders work on ways to avoid financial crisis (ME)
Ambulance companies say they are barely surviving, and hope lawmakers back a plan calling for $70 million a year over five years, although it wouldn't be a long-term solution. READ FULL ARTICLE
Man charged with making fake 911 calls to distract Wyandotte police from arresting girlfriend (MI)
Making false 911 calls is something police frown upon for many reasons. More than anything else, it pulls officers away from real emergencies and police situations, wasting valuable time and resources.
Davenport man arrested for making at least 48 false 911 calls, threatening first responders and police (IA)
Davenport man with a history of misusing 911 was arrested Tuesday for allegedly making at least 48 false calls to the Scott Emergency Communications Center from November to January, and threatening to beat up first responders and shoot police, Davenport Police said....
Router Issue Blamed for Down 911 Services (MI)
911 service for people across Michigan was down Tuesday leaving people to find a new way to reach out for help. This is the second time in the past few months 911 services were down and the Wexford County Central Dispatch says it could happen again.
Avery native, former area 911 dispatcher battling stage 4 ovarian cancer as community rallies to support (NC)
Avery County native and Watauga Emergency Services 911 dispatcher Destiny Finley is fighting stage 4 ovarian cancer with strength and community support. Finley’s current diagnosis is Stage 4 Metastatic Ovarian Cancer with Secondary Lung Cancer. Finley said the cancer...
Virginia lawmakers to consider adding dispatchers to PTSD law
Virginia lawmakers in both chambers will consider adding 911 dispatchers to the list of first responders who are able to file workers compensation claims for post-traumatic stress disorder on presumption that an event witnessed at work caused their mental ailment,...
911 Dispatcher Unknowingly Receives Call About Husband’s Death – (NY)
A New York 911 dispatcher reportedly took a call about a man being fatally shot during a noise dispute, not knowing that it was her husband who had been killed. “The girl who was dispatching, she said, ‘Can you give the supervisor this job?’ ” Junita Reed-St. Clair,...
Crash Detection Causing False Alarms for 911 Across North America
In outdoor hot spots including Wyoming, Colorado, Utah, and Canada, 911 centers report a rising number of false emergency reports from Apple devices. READ FULL ARTICLE
‘Pray For Him’: Young Dispatcher For Westchester County Hospitalized (NY)
A beloved dispatcher for Westchester County's Emergency Communications Center has been hospitalized, prompting support from colleagues and friends from throughout the area. READ FULL ARTICLE
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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