CONCORD, CALIF. – Contra Costa County Fire Protection District today announced its Contra Costa Regional Fire Communications Center has earned accreditation by the International Academies of Emergency Dispatch for excellence in medical dispatching. READ FULL...

WORTHINGTON — When a call comes in to the 911 dispatch center at the Prairie Justice Center in Worthington, the emergency services dispatcher never knows what they might encounter on the other end of the line.

What’s next for 9-1-1?Natchitoches Parish has a state-of-the-art facility, well trained dispatchers and staff and an excellent call answering record. So what is next?In this age of constantly changing technology, the 911 NATCOM center must keep up to ensure the...

On Oct. 26, 18 members of the campus community graduated from the first Department of Public Safety (DPS) community police academy. The academy is a free four-week program designed to give students, faculty and staff an idea of what it is like to protect and serve the...

San Francisco Police Chief William Scott said a “higher priority dispatch” was sent to the residence of Paul Pelosi because of the 911 operator’s “intuition” that there was “something more to the incident than what she was being told.”

All calls for emergency services (Police, Fire, EMS) are processed through a unified communications center. The communications center houses both Spokane Regional Emergency Communication employees (SREC) and SPD dispatchers. The change comes as both SPD and SREC seek...

The K-State Police Department went live with a new Next Generation 911 system on Tuesday, Oct. 18, and became the 105th Public Safety Answering Point to do so, Jason Blackburn, KSU Police Department communication operations coordinator, said.  “It is advanced...

First responders are at the core of our communities. Emergency medical officials treat those in pain. Firefighters carry victims to safety. Emergency managers marshal resources. 9-1-1 call takers field distress calls day and night. Law enforcement officials make sure...

The Danbury Police Department family mourns the unexpected passing of dispatcher Martin Robert "Bob" Nelson on October 24, 2022. Since 2014 Bob has worked for the IXP Corporation, the company contracted to provide public safety dispatching services for the City. He...

Lisa McCool-Rataczak, director of the McDonald County 911 Center, reported the center replaced its phone system early this year. The new system is more redundant, has more features and is […]

Caller placed approximately 143 calls, tied up sheriff’s dispatch line for three hours           GRAND RAPIDS, MICHIGAN — U.S. Attorney Mark Totten today announced that Jonathan Joshua Munafo, 35, most recently of Winter Park, Florida, was sentenced by U.S. District...

The Industry Council for Emergency Response Technologies (iCERT)—a key association of 911 vendors—expressed support for $15 billion in federal funding of next-generation 911 (NG911) deployments throughout the U.S., as well as borrowing authority to ensure that monies...

STAMFORD — Stamford’s police union says it intends to file a complaint to the state Board of Labor Relations after the city this month stopped stationing a sergeant at its 911 communications center to supervise dispatchers during midnight and weekend shifts, calling...

SANDPOINT — Amber Lindsey originally wanted to be a police officer. An injury derailed those plans prompting her to switch her plans to dentistry. It was then a friend told her about a position at Bonner County Dispatch. Lindsey, then 20, got the job where she has...

The City of Austin is planning to make salary adjustments leading to more pay for some existing 911 Call Takers and Police Dispatcher staff to address pay compression that resulted from the recent Living Wage increase. These efforts, combined with stipends and the...

Effective immediately, the Winchester Emergency Communications Center will be using a new technology, Prepared Live, which allows 911 callers to share a livestream from their locations with the dispatch center and provide "eyes-on-scene" capability. The Winchester...

FLORENCE — Florence County 911 Central Dispatch recently was named SC APCO/NENA 911 Center of the Year at the annual SC APCO/NENA Conference in Myrtle Beach.

A Knox County Commission Legislative Briefing was held on Tuesday evening at 605 Bernard Ave in Knoxville. The purpose of this meeting was to give a tour of the communications center and to answer questions.

CHARLES TOWN—Jefferson County Commissioner Tricia Jackson found herself as the lone vote against a reorganization of the county’s E911 Communication Center that included the elimination of three dispatcher positions.

Oct. 22—Cobb's 911 Director sees brighter days ahead when it comes to attracting candidates to be Cobb's front line public safety professionals.