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Working as an emergency dispatcher requires a large skill set, and multitasking sits at the top of the list as one of the most helpful and essential for handling intense situations every day.
Citizen Potawatomi Nation Police Department dispatcher Joan Nevin knows that well after taking thousands of phone calls throughout her more than 10-year career. In October 2022, the Oklahoma Public Safety Conference named her the state’s 2022 Telecommunicator of the Year at its annual event.