A new law could provide Cumberland County more revenue to update its emergency communications capabilities and provide better wages to recruit and retain the emergency dispatchers who man the E-911 system. “The change for the consumer is 34 cents, but it would be a...

School administrators in Chesterfield County have begun using an app that summons emergency officials with the push of a button. The Rave Panic Button smartphone application, which went live on the day county students returned from their winter holiday break, allows...

CUYAHOGA COUNTY, Ohio (WJW )- The FOX 8 I-Team has found some people paid to take your 911 calls have been taken off the job due to their criminal records, and no one noticed they had been working around police computers. Three call-takers from the Cuyahoga County...

MUSCATINE, Iowa (KWQC) - The City of Muscatine is announcing a new medical protocol system has now been implemented by the Muscatine County Joint Communications Center, which will enable dispatchers to accurately assess each emergency situation and send the best...

LEGAZPI CITY -- Department of the Interior and Local Government (DILG) Undersecretary for Operation Epimaco Densing III on Friday lauded the set-up of all closed-circuit television (CCTV) cameras and other response equipment of the Legazpi City 911 Command...

Members of the Barry-Lawrence County Ambulance District board have approved the purchase of a 2020 Braun ambulance, with an expected arrival in 180 days. The new unit, which cost $195,093, has been ordered from Pinnacle Emergency Vehicles, which also won the bid for...

Fenton — Most municipalities in Genesee County have their own police department. Fenton Township is the only community locally that contracts with the Genesee County Sheriff’s Office, and there are benefits and disadvantages to both. The Genesee County Sheriff’s...

WAUSAU, Wis. (WSAW) -- The Marathon County 911 dispatch center is adding four new positions to increase their total number of dispatchers to twelve. A number of other technical upgrades include the transition to 911 Next Generation and the addition of a radio console...

RALEIGH, N.C. (January 16, 2019) - 911 operators who work for the City of Raleigh are now receiving training at Wake Tech's Public Safety Education Campus. The 480-hour training program will be taught in two 12-week courses from January until April. The...

There have been several laws unsuccessfully proposed to found a single, unified rescue body; many argue that it could have rescued the young couple who drowned in a stuck elevator on January 4. After two people drowned in a flooded elevator during a disastrous storm...

Frontenac Paramedics assisted their Kingston Central Ambulance Communications Centre dispatchers alongside Kingston Fire and Rescue after a fire was discovered in the garage of their building early Thursday morning. The dispatchers and the rest of the occupants of...

Many people have been calling for harsher repercussions for those who call the 9-1-1 emergency line to complain about everything from Amber Alerts to missed trains to incorrect restaurant orders—and now the City of Mississauga has passed a motion to formally call on...

BERLIN - A dispatcher with the Nashoba Valley Dispatch Center is being credited with helping talk a caller through lifesaving measures until medical help could arrive. On Thursday, Jan. 9, at 6:51 p.m., Dispatcher Danielle Haas received a 911 hang-up call. When she...

DRACUT — Residents received no advance notice that the town’s police dispatch call center was in “crisis mode,” and would not answer 911 calls for seven consecutive nights, according to Police Chief Peter Bartlett. From midnight to 8 a.m. the week of Jan. 4 to 11,...

A St. Paul Police Department staffing study — which can be reviewed in full below — recommends hiring more than 100 additional officers and civilian staff, as well as restructuring several investigative units to keep pace with growing caseloads. The 250-page document...

GREGG COUNTY, Texas (KETK) – Longview Police and Fire held a joint hiring event today to address the need for more first responders. The public safety manager said 911 dispatch operators are the first line of communication between the public and public servants....