Comm Center News
City of Oakland turns to Motorola Solutions’ cloud-based disaster-recovery service for CAD (CA)
Oakland, Calif., has selected Motorola Solutions’ new cloud-based “Disaster Recovery as a Service” (DRaaS) solution as an alternative method to access the PremierOne CAD system in the event of an earthquake, wildfire or other incident that causes the on-premise...
Alaska legislators suggest changes to public safety program (AK)
ANCHORAGE, Alaska (AP) — Alaska legislators have proposed changes to key elements of the state's Village Public Safety Officer Program. One in three communities in the state has no police of any kind, Anchorage Daily News reported Friday in partnership with...
Dan River Region dispatchers ‘the first link in the public safety chain’ (VA)
“Pittsylvania County 911, what’s the address of the emergency,” Glenna Caldwell recited into her headset, just as she had done time and time again. “We need police right away ... them gang members are shooting my husband, hurry up!” a hushed, garbled voice whispered...
State to hand down more than $1 million in funding for public training facility improvements (MD)
Governor Larry Hogan plans to fund renovations, construction of Frederick County training center FREDERICK, Md (WDVM) — Governor Larry Hogan plans to hand down more than a million dollars for improvements to the Frederick County Public Safety Center. The public safety...
Councilors approve contract with the Hancock County Regional Communications (ME)
ELLSWORTH — On Jan. 13, councilors approved $25,000 in matching funds for a design study that will look at connecting the city’s bike/pedestrian path that ends on Birch Avenue to the Down East Sunrise Trail, the mixed-use path that terminates on High Street near Beals...
Free Webinar on Nutrition, Fitness, & Sleep Awareness on 01.29
Free Webinar on Nutrition, Fitness, & Sleep Awareness on 01.29
14 hours ago (0 Comments)Posted by: Chris NussmanNutrition, Fitness, & Sleep Awareness for 9-1-1Wednesday, January 29 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!
Working in 9-1-1 is not only stressful, but can significantly impact your health. In theory, improving your overall wellness may seem simple – but it certainly isn’t easy. In this webinar, you will learn:
The components of a healthy lifestyle;
Ways you can improve your nutrition, fitness, and sleep habits; and
How you can avoid typical pitfalls associated with our profession.
Presenter: Christal Rons | Westminster (CO) Police & Fire
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can’t attend on the 29th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.
Questions? Contact Amanda Tegtmeyer with the NENA Education team.
Therapy dogs providing stress relief to Austin’s 911 call takers (TX)
We stopped by the 911 Call Center as a four-legged friend named Texsi was on duty to come to their rescue. AUSTIN, Texas — When there's an emergency, 911 dispatchers are the first ones we call, but who comes to their rescue? They deal with stressful events on a daily...
RESOLUTION (PA)
Authorizing the Committees on Labor & Civil Service and Public Safety to hold joint hearings regarding hiring, staffing, and retention challenges for the 911 Unified Call center, and the impact these challenges have on the health and well-being of 911 dispatchers...
N.J. has taken $1B from taxpayers to improve the 911 system. It’s still completely broken (NJ)
It was supposed to be a simple fix. New Jersey desperately needed an overhaul of its antiquated 911 emergency response system. To pay for it, a small fee was placed on every resident’s phone bill. Yet in the decade since the fee was instituted, the fund has been...
Dispatcher Meister celebrated on her retirement (OH)
MANSFIELD -- Suzanne Meister has seen it all during her 31 years as a 911 dispatcher working with Mansfield police and fire departments. "We've been through it," said Lisa Abrams a fellow dispatcher. "We've done bank robberies, shootings, pursuits ... Suzanne has...
Steuben County DA curses out 911 dispatcher (NY)
Steuben County DA Brooks Baker is apologizing after the Chemung County 911 released audio of a phone call where Baker is heard berating and cursing at a dispatcher. Baker called 911 after picking up a dog off I-86 and was looking to connect with Animal Control....
Ipswich public safety building vote delayed to fall (MA)
IPSWICH -- Town Meeting will vote on a combined public safety building at the the corner of Pineswamp and Linebrook roads, across from Our Lady of Hope church, at the fall meeting, Robert Weatherall told the Tri-Board at its meeting Tuesday, Jan 21. The vote had...
Gena Blair Recognized For 25 Years Of Dedicated Service With ECSD (IL)
Effingham, IL -(Effingham Radio)- On January 21st at the monthly meeting of the Effingham County Board, Office Deputy Gena Blair was recognized for her 25 years of dedicated service to the Effingham County Sheriff’s Office. Blair has been employed at...
Now hiring: Columbus Division of Police looking for dispatchers (OH)
COLUMBUS (WCMH) — Crystal Teamer experienced stressful situations when she worked as a flight attendant. Nothing though that compares to the stress she deals with in her current position as a Columbus Police 9-1-1 dispatcher. “I had a call last week, it bothered me,”...
Judge Refuses To Dismiss Plush Family Lawsuit Against City
Hamilton County Judge Robert Ruehlman has overruled a motion by the city of Cincinnati to dismiss a wrongful death lawsuit filed by the parents of Kyle Plush. But the city is looking to the Court of Appeals, filing its request just hours after Ruehlman's decision....
Tinder adds a panic button for dates that go wrong
Tinder is following in Uber's lead in adding in-app safety features for dates that become unsafe.The dating app is adding new safety features, including a panic button that alerts safety authorities if something goes wrong during a date. Tinder has also added the...
Work Begins on New Scott County Budget (IA)
Work has started on the Scott County budget for next year. On Tuesday, staff made their first presentation to the board of supervisors, and that'll be followed by several study sessions, leading up to final approval in March. Budget Director, David Farmer, says the...
NICE Opens Nominations for 2020 PSAPs’ Finest Awards Celebrating Leadership in Public Safety Communications
In its 15th year, NICE Public Safety’s prestigious awards program recognizing emergency communications professionals adds a Lifetime Achievement Award NICE (Nasdaq: NICE) today announced that it has opened nominations for the 2020 PSAPs' Finest Awards, an annual...
New tower to improve internet for some (KY)
STAMPING GROUND — Rural residents are used to having things just a little more difficult; hard water, longer trips to town and a lack of neighbors to help with just about anything. These folks are generally happy to trade these inconveniences for the peace and privacy...
Reducing 911 Dispatcher Burnout & Turnover Through Behavioral Insights
A new report from the Behavioral Insights Team & the University of California at Berkeley connects a sense of belonging to employee retention Over the course of a year, the average 911 emergency service dispatcher will take over 2,400 phone calls. These calls can...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.


