CRESTVIEW —Okaloosa County officials plan to issue a request for proposals to banks that will compete for the right to loan the county a projected $20 million for the replacement of inadequate emergency services communications equipment. That plan received the County...

Volunteer for the Vetting Mental-Health-Provider Resources for EAP Programs Working Group
1 hour ago   (0 Comments)Posted by: Chris NussmanThe Vetting Mental-Health-Provider Resources for Employee Assistance Programs (EAPs) working group will produce an information document that will inform agencies when developing or refining their EAPs. The document will define EAP, identify different types of EAPs with the advantages and shortcomings of each EAP type, and identify specific criteria for professional mental health and wellness consultants, clinicians, counselors, and therapists to be included as agencies’ EAP providers.
Any and all 9-1-1 professionals, mental health and wellness professionals, and persons with agency human-resource  experience and/or with EAPs are invited to sign up here.

Audio of the forceful push led by U.S. Park Police to sweep protesters out of Lafayette Square on June 1, moments before President Trump’s visit to St. John’s Episcopal Church, was not recorded by the Park Police radio communications system, the agency said Tuesday....

LAPD Chief Michel Moore expressed support for the idea recently, and the department is planning to begin diverting some suicide calls to a phone line run by a mental health organization. But removing police from all mental health-related calls would reduce the LAPD's...

AMID THE NATIONAL reckoning over systemic racism and policing inspired by the May 25 killing of George Floyd, advocates are calling for a reimagining of American public safety through reforms such as reduced department funding and alternative policing models. In...

During a hostage situation or in the event of an active shooter, it’s important that individuals remain quiet. These are prime examples of some situations where members can’t make a phone call during an emergency. As a whole, what can Vandenberg Air Force Base do to...

If you were a Verizon Wireless customer attempting to call the Jacksonville Police Department 9-1-1 emergency system Sunday night, chances are your call did not go through. Assistant City Manager Glenn Hargett sent an emergency release at 9:30 p.m. Sunday explaining...

CHULA VISTA (KUSI) – The Chula Vista Police Department is breaking ground on an innovative technology that will benefit anyone who makes an emergency 9-1-1 call in the City. In addition to CVPD’s successful Drone as a First Responder program, now all CVPD patrol...

To get Washington, D.C. to sit up and take notice, its stressed the movement needs to start locally before advancing to the New Mexico Legislature. Constituent support would be paramount. If a bill is passed and signed by the governor, state lawmakers can then take...

The Coffee County Commission discussed the proposed budget for 2020-2021 on June 23. Coffee County Budget and Finance Committee members have worked for months to present a budget, cutting expenses in attempt to tackle the uncertain situation caused by the COVID-19...

The Martinsville-Henry County 911 Center went a step beyond the social distancing guidelines, hand sanitizing stations and other health protocols issued as a result of the pandemic. To make sure employees are safe while keeping the community safe, the center began...

U.S. House members this week approved a $1.5 trillion infrastructure bill that includes $12 billion in funding for next-generation 911 (NG911) deployments, but the spending proposal is not expected to be considered seriously by the Senate, according to numerous...

WASILLA — Wasilla Mayor Bert Cottle honored MATCOM dispatchers Justin Shoemake and Renee Jensen for providing quick action and appropriate instruction in CPR during a critical moment that ultimately saved a child’s life June 22. “It’s definitely an injection of...

MADISON, Wis. — The director of the Dane County Department of Public Safety Communications announced his retirement Friday afternoon, according to a news release. Officials said John Dejung has served as director of the 911 center for the past 11 years, after running...

CHICAGO (WLS) — The COVID-19 pandemic, civil unrest and now the spike in violence have all led to extremely high 911 call volumes in Chicago. “Been here almost 22 years and I have never seen the number of calls that came in,” Amy Lovell, who works for the city’s 911...

Versailles, IN—Ripley County has implemented CodeRED, a high-speed emergency mass notification service. The CodeRED system will serve as the backbone of the county’s emergency planning and communications outreach to both citizens and businesses. The system sends...

RUCKEE — This week the North Lake Tahoe Fire Protection District has left the Washoe County Dispatch center and is working with the Grass Valley Emergency Command Center for all fire and medical calls. The change is unlikely to be noticed by the public, officials say....