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A 911 emergency dispatcher has one of the most challenging (and noble) jobs. Just like any other industry, the public safety sector has seen significant changes thanks to technological advancements. And emergency dispatch centers are no exception. Evolving technological changes have made the emergency dispatcher’s role much more efficient, allowing citizens to get the help they need faster.

Some of these technologies have seen widespread adoption throughout the country, while others are still new and being tested in a few dispatch centers. All of them have been built in mind to improve safety and reduce response times for emergency calls from citizens…