Comm Center News

911 dispatcher: ‘We’re generally talking to people on the worst days of their lives’

People found living in man-made cave in city close to San FranciscoConstruction workers have found two people living in a man-made cave in a California city.The laborers in Vallejo, about 30 miles from San Francisco, were excavating the site of an old bridge when they heard voices coming from a nearby embankment. The workers called law enforcement and the fire department, fearing someone was injured. According to the San Francisco Chronicle, “dozens of police, firefighters and rescue workers from Vallejo and nearby agencies converged on the bridge at Sacramento Street and Farragut Avenue.” Law enforcement found a 20-foot long, three-foot high, man-made cave with two people inside.

TPD, TFD to host Public Safety Career Fair Tuesday (AZ)

TUCSON (KVOA) - The Tucson Police Department, Tucson Fire and Public Safety Communications are hosting a Public Safety Career Fair on Tuesday to answer any questions you may have about what its like to work in the field. It's happening from 4 to 7 p.m. at the West...

Henrico Police seeking communications officers (VA)

Citizens ready to answer the call can now apply to be public safety dispatchers for the Henrico County Divison of Police, which opened applications for the role April 2. Public safety dispatchers, known as communications officers in the division, are the critical link...

Communications/911 Dispatch | Wexford County Michigan

In March of 2020, Wexford County Central Dispatch moved into a new state of the art 911 Communications Center located in Cadillac, the communications center is staffed 24/7 365 days a year with 2 dispatchers on duty at all times. Wexford County Central Dispatch provides fire, police and medical dispatching services for all Wexford County emergency service agencies. We replaced our legacy analog phone system with an IP based system that brings enhanced redundancy and survivability in support of Next Generation 911 concepts, including Text to 911. We also replaced antiquated radio consoles with new Zetron Max dispatch positions, using the Michigan Public Safety Communication System (MPSCS), and all agencies have switched to 800MHz radio and paging devices within Wexford County.
In addition to dispatching for all Wexford County Emergency Agencies, dispatchers at Wexford Communications perform dispatch services for multiple public works agencies including: Wexford County Road Commission, Cadillac Street Department, Cadillac Utilities and Lake Mitchell Sewer Authority. Dispatchers also enter, hold and maintain all Wexford County Court paperwork like Warrants, Probations Orders, and PPO’s just to name a few.
Dispatchers are responsible for receiving and prioritizing emergency and non-emergency telephone calls, dispatching fire and medical resources, performing Emergency Medical Dispatch (EMD) and managing radio communications.

Fr. Co. Celebrates E911 Dispatcher Appreciation Week (GA)

This week is Franklin County E911 Dispatcher Appreciation Week.“Dispatchers provide an indispensable service 24 hours a day, 7 days a week, 365 days a year,” said Franklin County e911 Director Ryan Parks. Next week is National Public Safety Telecommunications Week but...

Preparing to Celebrate National Telecommunicators Week (WI)

The Oneida County Sheriff’s office will be celebrating its telecommunications personnel next week during National Public Safety Telecommunicators Week, April 11-17. “National Public Safety Telecommunicators Week is a great opportunity to reflect on the important role...

The Path Ahead to Fix Rural 911 (VA)

A workgroup formed to research problems in Virginia’s 911 system recommends striving to retain staff and developing plans about how to transition into updated technology. In a meeting Wednesday, the E-911 Border Response Workgroup reviewed its recommendations that it...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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