Comm Center News
911 dispatcher: ‘We’re generally talking to people on the worst days of their lives’
People found living in man-made cave in city close to San FranciscoConstruction workers have found two people living in a man-made cave in a California city.The laborers in Vallejo, about 30 miles from San Francisco, were excavating the site of an old bridge when they heard voices coming from a nearby embankment. The workers called law enforcement and the fire department, fearing someone was injured. According to the San Francisco Chronicle, “dozens of police, firefighters and rescue workers from Vallejo and nearby agencies converged on the bridge at Sacramento Street and Farragut Avenue.” Law enforcement found a 20-foot long, three-foot high, man-made cave with two people inside.
TPD, TFD to host Public Safety Career Fair Tuesday (AZ)
TUCSON (KVOA) - The Tucson Police Department, Tucson Fire and Public Safety Communications are hosting a Public Safety Career Fair on Tuesday to answer any questions you may have about what its like to work in the field. It's happening from 4 to 7 p.m. at the West...
It’s time to give 9-1-1 pros the respect they deserve (CO)
Throughout the COVID crisis, Colorado and Estes Park 911 professionals have been there for us, 24/7. They have prioritized our health and safety over their own by continuing to work in close quarters, often without access to vital personal protective equipment. They...
Richmond Common Council OKs 1-year deal to pay $520K for its share of combined 911 system (IN)
RICHMOND, Ind. — Wayne County was about 25 years ahead of its time when it began a combined 911 system during the 1990s. Indiana now requires combined county 911 systems, and Matthew Cain, the director of Wayne County's Emergency Management Agency and Emergency...
Henrico Police seeking communications officers (VA)
Citizens ready to answer the call can now apply to be public safety dispatchers for the Henrico County Divison of Police, which opened applications for the role April 2. Public safety dispatchers, known as communications officers in the division, are the critical link...
Communications/911 Dispatch | Wexford County Michigan
In March of 2020, Wexford County Central Dispatch moved into a new state of the art 911 Communications Center located in Cadillac, the communications center is staffed 24/7 365 days a year with 2 dispatchers on duty at all times. Wexford County Central Dispatch provides fire, police and medical dispatching services for all Wexford County emergency service agencies. We replaced our legacy analog phone system with an IP based system that brings enhanced redundancy and survivability in support of Next Generation 911 concepts, including Text to 911. We also replaced antiquated radio consoles with new Zetron Max dispatch positions, using the Michigan Public Safety Communication System (MPSCS), and all agencies have switched to 800MHz radio and paging devices within Wexford County.
In addition to dispatching for all Wexford County Emergency Agencies, dispatchers at Wexford Communications perform dispatch services for multiple public works agencies including: Wexford County Road Commission, Cadillac Street Department, Cadillac Utilities and Lake Mitchell Sewer Authority. Dispatchers also enter, hold and maintain all Wexford County Court paperwork like Warrants, Probations Orders, and PPO’s just to name a few.
Dispatchers are responsible for receiving and prioritizing emergency and non-emergency telephone calls, dispatching fire and medical resources, performing Emergency Medical Dispatch (EMD) and managing radio communications.
Fr. Co. Celebrates E911 Dispatcher Appreciation Week (GA)
This week is Franklin County E911 Dispatcher Appreciation Week.“Dispatchers provide an indispensable service 24 hours a day, 7 days a week, 365 days a year,” said Franklin County e911 Director Ryan Parks. Next week is National Public Safety Telecommunications Week but...
Board of Commissioners Approves Funding for Walkway Improvements, County 911 Software Maintenance (NJ)
HUNTERDON COUNTY, NJ - At its March 16 meeting, the Hunterdon County Board of Commissioners approved funding of (not-to-exceed) $47,741.49 to vendor Murray Paving & Concrete to construct and complete walkway improvements at the Rt. 12 Hunterdon County Complex’s...
‘A danger to public safety’: St. Louis 911 manager speaks out about understaffing (MO)
A report found 30% of 911 calls were put on hold last year, but Dispatch Manager Maureen Ramsey said the problem goes even deeper.
Preparing to Celebrate National Telecommunicators Week (WI)
The Oneida County Sheriff’s office will be celebrating its telecommunications personnel next week during National Public Safety Telecommunicators Week, April 11-17. “National Public Safety Telecommunicators Week is a great opportunity to reflect on the important role...
City of Ann Arbor to consider sending unarmed mental health professionals to nonviolent 911 calls (MI)
The Ann Arbor City Council is considering sending unarmed mental health workers or social workers to nonviolent 911 calls. The proposal emphasizes the importance of having mental health professionals present instead of the police when the caller is having a mental...
New Iberia Police Department Celebrates National Public Safety Telecommunicators Week (LA)
New Iberia Police Department Celebrates National Public Safety Telecommunicators Week
It’s working in Eugene, Olympia, Denver: More cities are sending civilian responders, not police, on mental health calls
NEW YORK – Mildred Galarza and Hawa Bah wish it were someone other than armed police officers who first encountered their loved ones when they were having mental health crises. Galarza's brother, Ariel, 49, died in 2016 after being Tasered three times by police when a...
Friends, co-workers remember former High Point emergency dispatcher (NC)
Matthew Brown moved to High Point in 2002 working for the department for 18 years before his recent medical retirement. He died early this week. HIGH POINT, N.C. — Friends and co-workers of the retired High Point emergency dispatcher who died this week described him...
April is National 9-1-1 Education Month and Chicago’s Office of Emergency Management and Communications (OEMC) Reminds Residents to “Help Us, Help You” (IL)
Calling 9-1-1 in an emergency is vital to getting the help needed. During April, which is designated as National 9-1-1 Education Month, the Office of Emergency Management and Communications (OEMC) is increasing public outreach efforts. The National 9-1-1 Education...
The Path Ahead to Fix Rural 911 (VA)
A workgroup formed to research problems in Virginia’s 911 system recommends striving to retain staff and developing plans about how to transition into updated technology. In a meeting Wednesday, the E-911 Border Response Workgroup reviewed its recommendations that it...
Niagara’s ‘unseen and often unrecognized first responders’ (NY)
Kaitlyn's creative hobby is watercoloring. Others she works with say they like to spend time with their friends, just like she does. About 10 feet away from her sits co-worker Andy, who plays ice hockey and softball in his spare time. They're two of about eight...
Double first duo; CPD dispatchers achieve NCT9-1-1 award firsts (TX)
Tuesday marked a day of firsts for the Cleburne Police Department and the North Central Texas Emergency Communications District’s annual 9-1-1 Awards Ceremony. The North Central Texas Emergency Communications Districts, also known as NCT9-1-1, for the first time in...
Northfield officials considering three potential sites for Emergency Services Facility (MA)
NORTHFIELD — Members of the Emergency Services Facility Committee are investigating three potential properties to house a shared facility for the Fire, Police and EMS departments. Fire Chief Floyd “Skip” Dunnell III and fellow committee members recently discussed one...
New Jersey seeks to make 911-dispatchers qualify for “first responder” rating – Shore News Network
Sean T. Kean TRENTON, N.J. – Assemblyman Sean Kean’s bill designating 911 dispatchers as first responders unanimously passed the Assembly Thursday. The bill (A3804) recognizes their work as life-saving and includes them in the first responder community with law...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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